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#33220 Arichoke Consulting RMM reinstall and AV Exclusions

Resolved 2 Normal Created Mar 10, 2025, 5:47 PM Resolved Oct 15, 2025, 12:07 AM
Artichoke Support - Peet (internal) Mar 10, 2025, 5:47 PM 
Brandon,

It looks like your BitDefender quarantined my TacticalRMM installation on the AGMSO Windows Clients. Could you add the following exclusions to your BitDefender AGMSO profile in GravityZone:

'C:\Program Files\TacticalAgent\*'
'C:\Program Files\Mesh Agent\*'
'C:\ProgramData\TacticalRMM\*'

Thanks.Peet
Artichoke Support - Peet (internal) Mar 10, 2025, 7:24 PM 
Brandon,

It looks like your BitDefender quarantined my TacticalRMM installation on the AGMSO Windows Clients. Could you add the following exclusions to your BitDefender AGMSO profile in GravityZone:

'C:\Program Files\TacticalAgent\*'
'C:\Program Files\Mesh Agent\*'
'C:\ProgramData\TacticalRMM\*'

Thanks.Peet
Ticket Automation (internal) Oct 15, 2025, 12:07 AM 
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved