← Customer 13348427

#33101 Realtek High Definition Audio Driver, 6.0.9400.1, A27 (Realtek-High-Definition-Audio-Driver_88KKR_WIN_6.0.9400.1_A27_02.EXE) - UAC Authorization Requested

Resolved 2 Normal Created Mar 5, 2025, 4:13 PM Resolved Mar 5, 2025, 4:45 PM
System (internal) Mar 5, 2025, 4:13 PM 
Admin Portal Link
https://msp.autoelevate.com/requests/14f2a66a-e0e2-4223-b4c1-eb00b30220db

General Information
Company Name: Alphagraphics Missoula
Computer Name: AG-FORREST-MICR
Logged In User: frowell
Privilege Level: Administrator

App Information
Name: Realtek High Definition Audio Driver, 6.0.9400.1, A27
Description: Dell Update Package: Realtek High Definition Audio Driver, 6.0.9400.1, A27
Vendor: Dell Inc.
Version: 6.0.9400.1
Path: C:\Users\frowell\Downloads\Realtek-High-Definition-Audio-Driver_88KKR_WIN_6.0.9400.1_A27_02.EXE
File Hash: 4723d5d064cdefbf2bb5090791dd4ff4da9835c0eed369ce3c3b94f41423909c

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True
Artichoke Support - Peet (internal) Mar 5, 2025, 4:13 PM 
0 of 62 Scans Indicate Malware: https://www.virustotal.com/gui/file/4723d5d064cdefbf2bb5090791dd4ff4da9835c0eed369ce3c3b94f41423909c/detection/f-4723d5d064cdefbf2bb5090791dd4ff4da9835c0eed369ce3c3b94f41423909c-1703843111
Artichoke Support - Peet (internal) Mar 5, 2025, 4:51 PM 
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.