#33043 iphone email issues

Resolved Created Mar 2, 2025, 8:53 PM Resolved Mar 3, 2025, 4:05 PM

System (internal) Mar 2, 2025, 8:53 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/30894626/convert

Check-in (internal) Mar 2, 2025, 8:53 PM

Hey Peet,

I lost my ability to get emails on my phone through outlook,, but I can get them through the authenticator update security info pull down menu for apps. Also had some messaging issues! I may have pushed to many buttons and messed things up for remote access. Help when you can.

Thank you,

Kris

Artichoke Support - Peet (internal) Mar 3, 2025, 3:43 PM

Kris,

No improper button pushing involved. MS had an outagage over the weekend: https://www.cnbc.com/2025/03/01/reported-global-microsoft-outage-leaves-tens-of-thousands-unable-to-access-email-and-other-apps.html

I'm assuming your device is working correctly now. Please let me know if you're having any issues still.

Cheers.Peet

customer-reply (internal) Mar 3, 2025, 3:54 PM

Yes, all is working now!

Thank you,

Kris

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, March 3, 2025 8:44 AM
To: Kris Nabozney <[email protected]>
Subject: iphone email issues (message id: 92259869)