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#32993 Intuit QuickBooks Update (qbpatch2.exe) - UAC Authorization Requested

Resolved Created Feb 28, 2025, 5:02 PM Resolved Mar 1, 2025, 6:11 PM
System (internal) Feb 28, 2025, 5:02 PM
Admin Portal Link
https://msp.autoelevate.com/requests/434d6c5c-56b3-4c39-8fec-3f5b4d42226a

General Information
Company Name: Reinhard, CPA
Computer Name: RCPA-JAQUIMICRO
Logged In User: JaquiReinhard
Privilege Level: Administrator

App Information
Name: Intuit QuickBooks Update
Description: QuickBooks program update
Vendor: Intuit
Version: 15, 1, 1, 4
Path: C:\ProgramData\Intuit\QuickBooks 2024\Components\DownloadQB34\Spatch\qbpatch2.exe
File Hash: 111bf1208749e6b4fb6bafe9bb22a46d7815c5533102ccf747997157fa218240

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True
Artichoke Support - Peet (internal) Feb 28, 2025, 5:02 PM
Malware Scan: No Matching Scans Listed
Artichoke Support - Peet (internal) Feb 28, 2025, 5:15 PM
User initiated request again.
Artichoke Support - Peet (internal) Feb 28, 2025, 6:08 PM
User initiated request again.
Artichoke Support - Peet (internal) Mar 1, 2025, 6:11 PM
User initiated request again.
Artichoke Support - Peet (internal) Mar 1, 2025, 6:21 PM
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.