← Customer 13348427

#32926 Fwd: View your Microsoft 365 Apps for business invoice

Resolved 2 Normal Created Feb 26, 2025, 6:50 PM Resolved Oct 15, 2025, 12:07 AM
System (internal) Feb 26, 2025, 6:50 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/30806739/convert
Check-in (internal) Feb 26, 2025, 6:50 PM
Hi Peet,

Can you help with sign in credentials for this account? I can't find anything, hoping you have it.

Thanks,

Jacque

---------- Forwarded message ---------
From: Microsoft <[email protected]>
Date: Tue, Feb 25, 2025 at 10:23 PM
Subject: View your Microsoft 365 Apps for business invoice
To: <[email protected]>

Sign in to the Microsoft 365 admin center to view your invoice.

[embedded image]

Sign in to view your Microsoft 365 Apps for business invoice

Your Microsoft 365 Apps for business invoice is now available in the Microsoft 365 admin center. Sign in to view it.

[View your invoice >](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fadmin.microsoft.com%2FAdminportal%2FHome%3Fref%3Dbilloverview%2Finvoice-list%26source%3Dtcemail&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1Ib21l)

If you’ve already paid, disregard this email.

If you’re set up to pay by credit card, no action is required—we’ll charge your card within 24 hours of the invoice date.

To review changes made to this subscription, [go to the subscription history in the Microsoft 365 admin center](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fadmin.microsoft.com%2FAdminportal%2Fhome%3FshowActivityLog%3Dtrue%26source%3Dtcemail%23%2Fsubscriptions%2Fwebdirect%2Fe976cda9-7364-4421-8417-9f0d12542df5&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1ob21l).

Additional resources

- [Learn more about your invoice](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fadmin%2Fsubscriptions-and-billing%2Funderstand-your-invoice%3Fview%3Do365-worldwide&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD11bmRlcnN0YW5kLXlvdXItaW52b2ljZQ%3D%3D)
- [Learn how to navigate your invoices](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fadmin%2Fsubscriptions-and-billing%2Fview-your-bill-or-invoice%3Fview%3Do365-worldwide&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD12aWV3LXlvdXItYmlsbC1vci1pbnZvaWNl)
- [Change the way you receive invoices](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fadmin%2Fsubscriptions-and-billing%2Fpay-for-your-subscription%3Fview%3Do365-worldwide%23receive-a-copy-of-your-billing-statement-in-email&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1wYXktZm9yLXlvdXItc3Vic2NyaXB0aW9u)
- [Change your payment method](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fadmin%2Fsubscriptions-and-billing%2Fchange-payment-method%3Fview%3Do365-worldwide&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1jaGFuZ2UtcGF5bWVudC1tZXRob2Q%3D)
- [Change your billing address](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fcommerce%2Fbilling-and-payments%2Fchange-your-billing-addresses%3Fview%3Do365-worldwide&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1jaGFuZ2UteW91ci1iaWxsaW5nLWFkZHJlc3Nlcw%3D%3D)

Account information

Organization name: Alpha Graphics Missoula

Domain: agmso.com

Subscription name: Microsoft 365 Apps for business

Subscription expiration date: March 25, 2025

Did you find this email helpful?  [Yes](https://nam.safelink.emails.azure.net/trackingfeedback/?p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmZj1Qb3NpdGl2ZSZiPWVuLXVzJmE9Mi8yNi8yMDI1IDU6MjM6MTAgQU0mdT1hZW8%3D) [No](https://nam.safelink.emails.azure.net/trackingfeedback/?p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmZj1OZWdhdGl2ZSZiPWVuLXVzJmE9Mi8yNi8yMDI1IDU6MjM6MTAgQU0mdT1hZW8%3D)

[View or update your billing notification preferences](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fadmin.microsoft.com%2Fadminportal%2Fhome%3Fsource%3Dtcemail%23%2FBillingNotifications&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1hZG1pbiUzQWJpbGxpbmctbm90aWZpY2F0aW9u).

[Privacy Statement](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D521839&p=bT04Mzc5NjBhYi0xMGY5LTRmNTItYThhYi0xN2FjM2JmMzVmMzMmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1wcml2YWN5LXN0YXRlbWVudA%3D%3D)

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052
[embedded image]	[embedded image]

--

Jacque Buker

AlphaGraphics Missoula
1947 South Avenue West
Missoula, MT 59801
406.728.4810
[embedded image]

© 2024 AlphaGraphics, Inc. All rights reserved. This AlphaGraphics location is independently owned and operated by an AlphaGraphics, Inc. franchisee
Artichoke Support - Peet (internal) Feb 26, 2025, 9:28 PM
Your account for MicrosoftM365 is [email protected] with the same password as your computer and should be MFA'd with Microsoft Authenticator on your phone.

Your user is a Billing Administrator on M365 so you should have all the access you'd need.

Cheers.Peet
Artichoke Support - Peet (internal) Feb 26, 2025, 9:35 PM
The WLF Wi-Fi network is client isolated (devices on Wi-Fi cannot communicate with each other). So we'd either have to spin up a device/printer network for your printer, or the more robust solution is to connect the printer to your network via ethernet. You'll just need a small ethernet switch and an ethernet cable to connect it and then I can configure the printer on Printix.

Could you provide a picture/pictures of your new arrangement that shows where the printer is in relation to the ethernet port on the wall and in relation to your desk phone?

Thanks.Peet
Artichoke Support - Peet (internal) Feb 26, 2025, 9:42 PM
Please disregard the printer/Wi-Fi response email. Sorry about that.

Cheers.Peet
customer-reply (internal) Feb 26, 2025, 10:04 PM
I must not remember my password correctly... It won't let me do a password reset:

"You cannot reset your password at this time because required licenses are missing from your organization. Please check your tenants license assignment. To learn more about licensing read the article [Licensing requirements for Azure AD self-service password reset.](https://docs.microsoft.com/azure/active-directory/active-directory-passwords-licensing)"

On Wed, Feb 26, 2025 at 2:28 PM Artichoke Support - Peet <[email protected]> wrote:
Artichoke Support - Peet (internal) Feb 26, 2025, 10:05 PM
Your password is the same password that you use to log into your computer.

Cheers.Peet
Ticket Automation (internal) Oct 15, 2025, 12:07 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved