#32369 Question re non-suspicious emails

Resolved Created Feb 11, 2025, 12:16 AM Resolved May 29, 2025, 5:01 PM

System (internal) Feb 11, 2025, 12:16 AM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/30472496/convert

Check-in (internal) Feb 11, 2025, 12:16 AM

My email is flagging everything from outside of zootownarts.org as suspicious and prompting me to block the sender. Obviously, we get lots of emails from others outside of the ZACC. Is there any way to turn this new 'feature' off?

Jen Ryan Hickes
Pronouns: She/Her
Development & Marketing Director
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Zootown Arts Community Center
216 W Main St
Missoula MT 59802
(406) 549-7555
[www.zootownarts.org](http://www.zootownarts.org/)
Cultivating community through accessible arts experiences for all.

Artichoke Support - Peet (internal) Feb 12, 2025, 5:08 PM

Jen,

I'm not 100% sure I'm on the same page regarding "suspicious" flags. Are you describing the "External" tag in the Outlook client (Web/iOS/Android/macOS/Windows)? See below:
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Or the first contact safety tip (You don't often get email from XXX. Learn why this is important) ...

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Or something else?

Thanks.Peet

[email protected] (internal) May 29, 2025, 5:01 PM

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