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#32343 AdobeARMHelper.exe - UAC Authorization Requested

Resolved Created Feb 9, 2025, 5:11 PM Resolved Feb 24, 2025, 5:56 PM
System (internal) Feb 9, 2025, 5:11 PM 
Admin Portal Link
https://msp.autoelevate.com/requests/88f23254-ec87-42db-8413-d71ff8c576bc

General Information
Company Name: Reinhard, CPA
Computer Name: RCPA-JAQUIMICRO
Logged In User: JaquiReinhard
Privilege Level: Administrator

App Information
Name: 
Description: Adobe Reader and Acrobat Manager Helper
Vendor: Adobe Inc.
Version: 1.824.460.1102
Path: C:\ProgramData\Adobe\ARM\S\12729\AdobeARMHelper.exe
File Hash: 260febe952b5926d639aa8a30d23f6391641aded356913ae8eca197bb79f0e86

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True
Artichoke Support - Peet (internal) Feb 9, 2025, 5:11 PM 
0 of 71 Scans Indicate Malware: https://www.virustotal.com/gui/file/260febe952b5926d639aa8a30d23f6391641aded356913ae8eca197bb79f0e86/detection/f-260febe952b5926d639aa8a30d23f6391641aded356913ae8eca197bb79f0e86-1738897899
[email protected] (internal) Feb 24, 2025, 5:56 PM 
Edits made via Bulk Update Tool - see change log for this timestamp
Artichoke Support - Peet (internal) Mar 8, 2025, 9:18 PM 
The original source file for C:\ProgramData\Adobe\ARM\S\12729\AdobeARMHelper.exe COULD NOT BE LOCATED by the agent, the user was notified of the approval but FURTHER ASSISTANCE MAY BE NEEDED.