#32280 Invoice 3414

Resolved 2 Normal Created Feb 6, 2025, 11:07 PM Resolved Feb 10, 2025, 11:45 PM

Artichoke Support - Peet (internal) Feb 6, 2025, 11:07 PM

Start ticket without email

Artichoke Support - Peet (internal) Feb 6, 2025, 11:10 PM

Sorry for the previous email. Crazy enough, there's no way to start a ticket while adding an attachment. Normally I start it without emailing any content but I fat-fingered...

I can't seem to find the ACH payment for Invoice 3414. Could you verify that it was sent?

Thanks!

Peet

customer-reply (internal) Feb 7, 2025, 3:49 PM

Here you go!

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, February 6, 2025 4:10 PM
To: Liz Scaggs <[email protected]>
Subject: Invoice 3414 (message id: 91341921)

Artichoke Support - Peet (internal) Feb 7, 2025, 5:29 PM

Fantastic. Thank you Liz. I had 3414's payment linked to 3431... and 3454's payment linked to 3431.

It took me a little bit to unpack, but what seems to have happened is that at some point your payments have slipped from in advance to in arrears. Invoice 3454 sent 12-21-24, is for January 2025, and Invoice 3470 sent 01-21-25 is for February 2025.

I've triple checked that I don't have a Veem payment for 3454 and the last email notification I had from Veem was for 3431 (December 2024) on 01.09.25.

Does that track with your records?

Cheers.Peet

customer-reply (internal) Feb 7, 2025, 5:33 PM

Hi Peet,

Sorry busy January, I do have 3454, 3484 and 3470 in Veem for payment, waiting on Marks approval but it should be heading your way here soon.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Friday, February 7, 2025 10:30 AM
To: Liz Scaggs <[email protected]>
Subject: Invoice 3414 (message id: 91341921)

Artichoke Support - Peet (internal) Feb 10, 2025, 11:45 PM

Liz,

Not a worry! I'm just making sure I don't have any errors in my bookkeeping. Thanks for getting those put into Veem. I saw the notifications today.

Cheers.Peet