← Customer 13348427

#32135 Migrating 1Password from Artichoke to AGMSO

Resolved 2 Normal Created Jan 30, 2025, 8:20 PM Resolved Oct 15, 2025, 12:07 AM
Artichoke Support - Peet (internal) Jan 30, 2025, 8:20 PM
Zach,

I'm moving any client that exists under my 1Password account into their own 1Password Business account. I've sent you an invitation a little bit ago. Can you follow it and get setup in your local 1Password.app? Once it's setup, you can migrate any passwords you have in your Employee vault from the Artichoke account to the AGMSO account.
Once you're setup, I'll migrate the shared vaults over.

Please let me know if you have any questions!

Cheers.Peet
customer-reply (internal) Jan 30, 2025, 8:45 PM
Will do sir!

I unfortunately ran through a little trouble with this first go round, I was trying to sign in via the [email protected] Microsoft account, but maybe that seems wrong as I received an error message regarding to sign in under my zachary.teynor@alphagraphics account instead. I just may need another invitation if you'd be willing to send another one through! I'll tackle it after my lunch break here. Thanks Peet!

On Thu, Jan 30, 2025 at 1:20 PM Artichoke Support - Peet <[email protected]> wrote:
Artichoke Support - Peet (internal) Jan 30, 2025, 9:29 PM
Yeah, not having full control of your actual email domain is kind of a pain ... Grrr I can't think of a way to do this "right" so we'll do it "mostly right".

Please follow the invite and use your "[email protected]" address and you should be good to go. I'd prefer to do it a bit differently and have you authenticate against the same user/pwd/M365 MFA you would use for computer logins and other Microsoft "stuff".

But the "mostly right" way really is more than adequate.

Cheers.Peet
customer-reply (internal) Jan 30, 2025, 9:54 PM
Mostly right is always good enough for me haha!

But alrighty, I was able to successfully setup the new account using my AG email, have the Secret Key information archived and etc. etc. Was able to log into the Mac App without a hitch as well.

On Thu, Jan 30, 2025 at 2:29 PM Artichoke Support - Peet <[email protected]> wrote:
Artichoke Support - Peet (internal) Jan 30, 2025, 10:07 PM
Perfecto! If you have anything in your Artichoke "Employee" vault, please select all and move it to your AGMSO "Employee" vault. Let me know when that's over and I can 86 your Artichoke account.

You should see the shared vault "AGMSO-SysAdmin" in the new account with everything from the shared "AGMSO" vault in Artichoke.

Cheers.Peet
customer-reply (internal) Jan 30, 2025, 10:18 PM
Done & done. Looks like I just had one thing to move over. I do see the Shared vault now as well! Should be good to go to do your thing.

On Thu, Jan 30, 2025 at 3:07 PM Artichoke Support - Peet <[email protected]> wrote:
Artichoke Support - Peet (internal) Jan 30, 2025, 11:56 PM
Thank you sir. If anyone else needs 1Password. You can use their @alphagraphics.com email with this link:

https://agmso.1password.com/teamjoin/invitation/TQEL373YAFD4PFJSVRLMNR66PA

There's a cost associated with the subscription but it's minimal ... like $8/mo/user. But on the plus side you can now setup a free Family Account with your account ... just goto https://agmso.1password.com/profile

[embedded image]

I feel like I've told you this before, but one of the best moments in my IT-life was the first time my wife told me the password I asked her about was in our Family 1Password account!

Cheers.Peet
Ticket Automation (internal) Oct 15, 2025, 12:07 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved