← Customer 33203115

#32112 Desktop Problems

Resolved Created Jan 29, 2025, 7:12 PM Resolved Feb 19, 2025, 1:40 AM

System (internal) Jan 29, 2025, 7:12 PM

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Check-in (internal) Jan 29, 2025, 7:12 PM

Hey Peet,

This is Alexa from Williams Law Firm. This is my personal email, as I can’t get onto my computer to use my work email. I am so sorry for emailing you again, but this time, it’s regarding a different problem. I came back from running errands for everyone here, and my computer screen went black and it’s wanting me to restart and back everything up completely. When I follow the prompt to backup so I can get back to work, my computer asks me to insert an external storage device to continue. Being the non-techy person I am, I have absolutely no clue what to do. I am really sorry, and I’m look forward to hearing back from you on this topic too.

Alexa

[email protected] (internal) Feb 19, 2025, 1:40 AM

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