#32097 New Dell Laptop

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Hi, Peet.

Are you able to troubleshoot with me tomorrow morning? I’ve attempted to start my laptop eight plus times this evening, and it’s not working. What is the process to buy a new Dell laptop? I believe mine is 13.1” across (diagonally).

Thanks,
Pat
(406) 360-0742

Pat,

Glad to help you get started this AM. For a new computer.

I agree that it's time for a new computer. And shopping this one has been less than straight forward.

TLDR: For your workload, I'd recommend a Snapdragon X laptop, either the [Microsoft Surface Laptop Gen 7 13"](https://www.microsoft.com/en-us/d/surface-laptop-for-business-copilot-pc-snapdragon/8tkcbz02bdvk) or the [Dell Latitude 7455 14"](https://www.dell.com/en-us/shop/dell-laptops/latitude-7455-laptop/spd/latitude-14-7455-laptop). From the reviews I've seen the Surface was rated slightly higher, but both will have the same performance as they are spec'd nearly identically sized. Surface: 11.85 x 8.67 x 0.69 inches and 2.96 pounds, Latidude: 12.36 x 8.81 x 0.67 inches and 2.17 pounds.

Like I mentioned Microsoft has been pushing into the ARM processor space (like Apple M series processors for macOS) for their computers with the Snapdragon X processors.

The [Microsoft Surface Laptop Gen 7 13"](https://www.microsoft.com/en-us/d/surface-laptop-for-business-copilot-pc-snapdragon/8tkcbz02bdvk) with a Snapdragon X Elite processor, 512GB of storage and 16GB of memory is right at the $1,500 mark.
The similarly spec'd [Dell Latitude 7455 14"](https://www.dell.com/en-us/shop/dell-laptops/latitude-7455-laptop/spd/latitude-14-7455-laptop) with a Snapdragon X Elite processor, 512GB of storage and 16GB of memory is right around $1,575 mark.

Like I said, there are a few thing the Snapdragon/ARM processor is not suited for on windows, but for your workload it's well suited and provides longer battery life and cooler/quieter running.

For x86/Intel based processors Dell still has the XPS lineup of laptops which used to be my go to recommendation. However, they've changed the keyboard to a very shallow keystroke and removed the bezels between the keys. The FN keys are also capacitive and only react to a touch. The touchpad also has no defined edges:

[embedded image]

I have a couple clients that have this new design and don't have an issue with it, but they also use their laptop mostly docked with a separate keyboard and mouse.

An XPS 13 Laptop 9350 similarly spec'd to the Snapdragon Elite Surface Laptop and Latitude but with an Intel processor is right at 1500 as well

A Latitude 5350 Laptop (non touch) spec'd very much like the XPS 13 is $1400. A touch screen would raise the pricing, but it has the more classic dell laptop design:

[embedded image]

Hi, Peet.

Let’s go with the Dell Latitude 7455 14”.

Thank you!

Pat
(406) 360-0742

On Jan 29, 2025, at 1:23 PM, Artichoke Support - Peet <[email protected]> wrote:



Ordered. I'll let you know when it arrives and is ready for you to migrate to.

Cheers.Peet

Pat,

Just checking in here on when you'd like to get migrated to your new computer.

Cheers.peet

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