← Customer 14024267

#31872 Synology login down the road

Resolved Created Jan 21, 2025, 6:15 PM Resolved Oct 15, 2025, 5:24 PM
System (internal) Jan 21, 2025, 6:15 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/30030368/convert
Check-in (internal) Jan 21, 2025, 6:15 PM
Hi Peet,

Quick question: if Susan needs to plug the Synology box down the road, say in a year or two, does she have a login or does she need to use padmin? That's for either the server volumes as well as the backend.

Thanks!
~jb

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*	JohnBelobraidic
P A R T N E R S C R E A T I V E
PO Box 7515
Missoula, Montana 59807
customer-reply (internal) Feb 10, 2025, 4:18 PM
Hey Peet, just checking to see if you got my note.

~jb

On Tue, Jan 21, 2025 at 11:15 AM John Belobraidic <[email protected]> wrote:

Hi Peet,

Quick question: if Susan needs to plug the Synology box down the road, say in a year or two, does she have a login or does she need to use padmin? That's for either the server volumes as well as the backend.

Thanks!
~jb

--

*	JohnBelobraidic
P A R T N E R S C R E A T I V E
PO Box 7515
Missoula, Montana 59807

--

*	JohnBelobraidic
P A R T N E R S C R E A T I V E
PO Box 7515
Missoula, Montana 59807
Artichoke Support - Peet (internal) Feb 10, 2025, 7:41 PM
JB,

Sorry for missing this reply. One of those things that I read, answered, but forgot to actually send that answer!

Yes. The best thing to do is use "padmin" to access anything on the device in the future. But do let me know when you/she will be tuning down the system and I'll make sure it's in order before shutdown. (maybe ad a "susan.ash" user locally to the NAS that's also an admin?)

Cheers.Peet
customer-reply (internal) Feb 11, 2025, 12:40 AM
Thanks Peet. We're hoping to shut down by the end of March but we'll give you plenty of heads up.

It would be great to add susan.ash as a local admin. You can set a pw and add it to 1PW. She now has a personal 1PW so I can share it with her. I just need to add it to the instruction sheet I'm generating for her.

Much appreciated! Stay warm,
~jb

On Mon, Feb 10, 2025 at 12:41 PM Artichoke Support - Peet <[email protected]> wrote:
[email protected] (internal) Feb 19, 2025, 1:38 AM
Edits made via Bulk Update Tool - see change log for this timestamp
customer-reply (internal) Apr 10, 2025, 4:28 PM
Hi Peet,

If you can get that writeup to me, I can complete my documentation for Susan and we'll be that much closer to shutting it down.

FYI - I will be wiping the laptops for Leta and Loreen next week, then Susan the week after. Once we get the Google accounts downloaded, we can shut that down, then that leaves MS365.

Hope your day is awesome!
~jb

On Mon, Feb 10, 2025 at 5:40 PM John Belobraidic <[email protected]> wrote:

Thanks Peet. We're hoping to shut down by the end of March but we'll give you plenty of heads up.

It would be great to add susan.ash as a local admin. You can set a pw and add it to 1PW. She now has a personal 1PW so I can share it with her. I just need to add it to the instruction sheet I'm generating for her.

Much appreciated! Stay warm,
~jb

On Mon, Feb 10, 2025 at 12:41 PM Artichoke Support - Peet <[email protected]> wrote:
[email protected] (internal) Oct 15, 2025, 5:24 PM
Edits made via Bulk Update Tool - see change log for this timestamp