#31497 [ssbpc-syn.us5.quickconnect.to] SSBPC-Syn is unable to connect to the CMS Host (AC-Syn.us.quickconnect.to)

Resolved Created Jan 13, 2025, 8:11 AM Resolved Apr 30, 2025, 9:51 PM

System (internal) Jan 13, 2025, 8:11 AM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/29856318/convert

Check-in (internal) Jan 13, 2025, 8:11 AM

The server SSBPC-Syn is unable to connect to the CMS Host (AC-Syn.us.quickconnect.to). Check the connections and settings of the CMS Host and its managed servers, or refer to [this article](https://kb.synology.com/DSM/tutorial/CMS_connection_issues) for troubleshooting steps.

From SSBPC-Syn

Ticket Automation (internal) Apr 30, 2025, 9:51 PM

Automation Close-New-Alerts ran on this ticket. Actions: Change Status to Resolved