← Customer 14024267

#31349 WiFi at Susan's house

Resolved Created Jan 8, 2025, 4:43 PM Resolved Oct 15, 2025, 12:07 AM
System (internal) Jan 8, 2025, 4:43 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/29776219/convert
Check-in (internal) Jan 8, 2025, 4:43 PM
You may remember we added an extender to improve the connection in her upstairs office. With their split-level house makes the signal difficult. In the living room, which is half a level above the router and half a level below her office, their TV, which connects to Hulu w/ Wifi sometimes errs and shows a network problem. If we put another extender in the kitchen, which is one wall between there and the router w/ direct sight to the living room, do you think that would fix it?

This looks like the other one we bought earlier. Again, I assume plug and play that would auto-pair with the router.

https://store.ui.com/us/en/products/u6-extender

Thanks

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*	JohnBelobraidic
P A R T N E R S C R E A T I V E
603 Woody Street
Missoula, Montana 59802
406 541 2263
[partnerscreative.com](http://partnerscreative.com/)
Artichoke Support - Peet (internal) Jan 8, 2025, 11:18 PM
Finger's crossed, yes? It's worth trying. Just let me know when it's plugged in and I'll adopt it.

Cheers.Peet
Ticket Automation (internal) Oct 15, 2025, 12:07 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved