#30864 Microsoft Windows Operating System (shpafact.dll) - UAC Authorization Requested

Resolved 2 Normal Created Dec 19, 2024, 7:36 PM Resolved Aug 13, 2025, 9:15 PM

System (internal) Dec 19, 2024, 7:36 PM

Admin Portal Link
https://msp.autoelevate.com/requests/9d4ac68a-f707-481c-a19e-40926edff67c

General Information
Company Name: Alphagraphics Missoula
Computer Name: AG-FORREST-MICR
Logged In User: frowell
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Virtual Factory for Windows Defender Firewall Cpl
Vendor: Microsoft Corporation
Version: 10.0.19041.1
Path: C:\WINDOWS\System32\shpafact.dll
File Hash: 54c9e209237a4c5db70b9b1ce8477c51bd081d70ba688d7bc592ab76a796f17d

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Dec 19, 2024, 7:36 PM

0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/54c9e209237a4c5db70b9b1ce8477c51bd081d70ba688d7bc592ab76a796f17d/detection/f-54c9e209237a4c5db70b9b1ce8477c51bd081d70ba688d7bc592ab76a796f17d-1730744018

[email protected] (internal) Aug 13, 2025, 9:15 PM

Edits made via Bulk Update Tool - see change log for this timestamp