#30572 Microsoft Windows Operating System (RemoveDeviceContextHandler.dll) - UAC Authorization Requested

Resolved 2 Normal Created Dec 16, 2024, 11:29 PM Resolved Dec 18, 2024, 4:17 AM

System (internal) Dec 16, 2024, 11:29 PM

Admin Portal Link
https://msp.autoelevate.com/requests/14b3e055-e741-41cc-8bdf-961534275955

General Information
Company Name: Alphagraphics Missoula
Computer Name: AG-SHIPPING
Logged In User: bindery
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Remove Device Elevated Handler
Vendor: Microsoft Corporation
Version: 10.0.19041.1
Path: C:\WINDOWS\system32\RemoveDeviceContextHandler.dll
File Hash: 5a527e6c030ea5abb27450a44da00446bb53b02d1cda3b1ef662893faf318b0a

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Dec 16, 2024, 11:29 PM

0 of 74 Scans Indicate Malware: https://www.virustotal.com/gui/file/5a527e6c030ea5abb27450a44da00446bb53b02d1cda3b1ef662893faf318b0a/detection/f-5a527e6c030ea5abb27450a44da00446bb53b02d1cda3b1ef662893faf318b0a-1718638310

Started	Ended	Hours	Notes
—	—	0.00h	Microsoft Windows Operating System: Remove Device Elevated Handler (C:\WINDOWS\system32\RemoveDeviceContextHandler.dll) was DENIED by Peet McKinney. This ticket may be updated later with additional information as to why the request was DENIED.