#30229 Microsoft Windows Operating System (shpafact.dll) - UAC Authorization Requested

Resolved 2 Normal Created Nov 20, 2024, 7:26 PM Resolved Nov 28, 2024, 5:15 AM

System (internal) Nov 20, 2024, 7:26 PM

Admin Portal Link
https://msp.autoelevate.com/requests/4db83204-3bd8-4228-92a6-5d4a83b30b29

General Information
Company Name: Alphagraphics Missoula
Computer Name: AG-BOOKKEEPERNE
Logged In User: dcarothers
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Network and Sharing Center Cpl Elevated Virtual Factory
Vendor: Microsoft Corporation
Version: 10.0.22621.1
Path: C:\Windows\System32\shpafact.dll
File Hash: 07bf313417621c3db804de8cd7b319f0c26652ad13d2a5ebb5f147b96548abc7

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Nov 20, 2024, 7:26 PM

0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/07bf313417621c3db804de8cd7b319f0c26652ad13d2a5ebb5f147b96548abc7/detection/f-07bf313417621c3db804de8cd7b319f0c26652ad13d2a5ebb5f147b96548abc7-1727875479

Started	Ended	Hours	Notes
—	—	0.00h	Microsoft Windows Operating System: Network and Sharing Center Cpl Elevated Virtual Factory (C:\Windows\System32\shpafact.dll) was DENIED by Peet McKinney. This ticket may be updated later with additional information as to why the request was DENIED.