← Customer 13348427

#29145 Corrupt database

Resolved 2 Normal Created Sep 17, 2024, 2:17 PM Resolved Sep 17, 2024, 8:32 PM
System (internal) Sep 17, 2024, 2:17 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/27664516/convert
Check-in (internal) Sep 17, 2024, 2:17 PM
Good Morning Peet

I am trying to access a list in BM this morning (102834YFC) and I am getting the message.

Bulk Mailer was unable to open the mailing. Either the database is corrupt or inaccessible.

This hasn't happened for a hot minute. Hoping you can fix it this morning as I need access to the list.

Thanks Peet!.

--

Jennifer Wood
AlphaGraphics Missoula
1947 South Avenue West
Missoula, MT 59801
406.728.4810

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Artichoke Support - Peet (internal) Sep 17, 2024, 3:38 PM
I'll need to restart the server for this one. when is good?

Cheers.Peet
customer-reply (internal) Sep 17, 2024, 3:47 PM
As soon as you can. I have let all the others know.

On Tue, Sep 17, 2024 at 9:38 AM Artichoke Support - Peet <[email protected]> wrote:
Artichoke Support - Peet (internal) Sep 17, 2024, 3:49 PM
It's just BM, not Alpha (fileserver). I just need to know you're not in BM.

Cheers.Peet
customer-reply (internal) Sep 17, 2024, 3:51 PM
I'm out!

On Tue, Sep 17, 2024 at 9:49 AM Artichoke Support - Peet <[email protected]> wrote:
Artichoke Support - Peet (internal) Sep 17, 2024, 4:08 PM
Give it a go.

Cheers.Peet
customer-reply (internal) Sep 17, 2024, 4:12 PM
It worked!

Thank you!!!

On Tue, Sep 17, 2024 at 10:08 AM Artichoke Support - Peet <[email protected]> wrote: