← Customer 14024290

#29096 power settings

Resolved Created Sep 12, 2024, 3:43 PM Resolved Oct 15, 2025, 12:07 AM
System (internal) Sep 12, 2024, 3:43 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/27575891/convert
Check-in (internal) Sep 12, 2024, 3:43 PM
Hi Peet,

I'm trying to change my lock screen settings so that the macbook doesn't go to sleep so   quickly on battery power. It says I need admin permission, is that something you can update for me?

Nicole Rush

Deputy Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[email protected]

P: 406.594.7874

[MissoulaPartnership.com](http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45wfmJHW2zX3S-7dSBlKW64QWwH56dHHyf73Ls5v02?t=&si=4953426783895552&pi=cdf00da3-80e5-4c2a-9458-b3a727ce1077)

[embedded image](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)		[Book time to meet with me](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)
Artichoke Support - Peet (internal) Sep 18, 2024, 12:02 AM
Nicole,

Unless the setting is locked by the management tools, I'm pretty sure your username/password will unlock the lock for EnergySaver settings. It is a bit confusing as it asks for an admin, but your non-admin credentials will (*should*) work.

Cheers.Peet
customer-reply (internal) Sep 18, 2024, 12:03 AM
Thanks for your email; I'm currently on vacation through Tuesday, September 24th. If you need immediate assistance, please contact Keeza Leavens at [email protected].

Nicole
Ticket Automation (internal) Oct 15, 2025, 12:07 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved