#28769 Cracked laptop screen

Created from Lead: https://artichoke.shield.syncromsp.com/leads/26957345/convert

Hi Peet,

I accidentally damaged my laptop screen while traveling last week. It’s functional as long as I’m using an external monitor. Do you think screen could be replaced?

Nicole

[embedded image]

Yes it's possible to fix, but to be honest you're at an age of device that it likely should be replaced.

Is your preferred computer a Windows 15" (or so) with a built in number pad?

Cheers.Peet

Okay, bummer. I'll talk to Grant about it when he's back in office.

I don't need the number pad since I'm not working in excel as much these days. I think I'd like to change to apple too, I'm tired of being the only pc in this office.

Nicole Rush

Deputy Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[email protected]

P: 406.594.7874

[MissoulaPartnership.com](http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45wfmJHW2zX3S-7dSBlKW64QWwH56dHHyf73Ls5v02?t=&si=4953426783895552&pi=cdf00da3-80e5-4c2a-9458-b3a727ce1077)

[embedded image](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)		[Book time to meet with me](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)

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From: Artichoke Support - Peet <[email protected]>
Sent: Monday, August 12, 2024 3:00 PM
To: Nicole Rush <[email protected]>
Subject: Cracked laptop screen (message id: 84966064)

Nicole,

You made my day on switching to macOS :D. I don't mind at all that you're on PC, but it is easier when everyone's on the same thing ...

Macbook Air 13 inch $1300.00:
[Apple 13" MacBook Air (M3, Space Gray) MXCR3LL/A B&H Photo Video (bhphotovideo.com)](https://www.bhphotovideo.com/c/product/1814987-REG/apple_mxcr3ll_a_13_6_macbook_air_m3.html)

Macbook Air 15 inch1,449.00:
https://www.bhphotovideo.com/c/product/1814994-REG/apple_mxd43ll_a_15_macbook_air_m3.html[Apple 15" MacBook Air (M3, Space Gray) MXD13LL/A B&H Photo Video (bhphotovideo.com)](https://www.bhphotovideo.com/c/product/1814991-REG/apple_mxd13ll_a_15_macbook_air_m3.html)

I've used both the 13 and 15. If you only rarely use it away from external displays and want to move around something a bit lighter ... 13. 15 if you use it more than rarely on the built in display. I'd lean 15 as it's the same size .. but lighter and thinner ... than your current laptop.

Cheers.Peet

Hi Peet,

Let's go with the 15 inch. Thanks,

Nicole

Nicole Rush

Deputy Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[email protected]

P: 406.594.7874

[MissoulaPartnership.com](http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45wfmJHW2zX3S-7dSBlKW64QWwH56dHHyf73Ls5v02?t=&si=4953426783895552&pi=cdf00da3-80e5-4c2a-9458-b3a727ce1077)

[embedded image](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)		[Book time to meet with me](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)

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From: Artichoke Support - Peet <[email protected]>
Sent: Monday, August 12, 2024 3:50 PM
To: Nicole Rush <[email protected]>
Subject: Cracked laptop screen (message id: 84966064)

Ordered and I've sent the invoice to Keeza.

It should be delivered Tuesday. Fingers crossed I can get it put together and delivered by Friday. Next week will be a bit busy with family in town for the Pearl Jam concert :D.

If you could make sure all your files are in your Desktop/Documents/Pictures which is linked to your OneDrive. It will make transferring computers quite a bit easier. Also make sure you're signed in and syncing with your browser(s), Microsoft Edge and/or Google Chrome.

Cheers.peet

Thanks, will do!

On Aug 15, 2024, at 5:37 PM, Artichoke Support - Peet <[email protected]> wrote:



Just noting that I've got your computer built and you'll reach out after your morning meetings ... 406.880.8810.

Cheers.Peet

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved