#28205 Fiery Software Manager (Fiery Software Manager.exe) - UAC Authorization Requested

Resolved 2 Normal Created Jun 27, 2024, 2:13 PM Resolved Jun 27, 2024, 6:15 PM

System (internal) Jun 27, 2024, 2:13 PM

Admin Portal Link
https://msp.autoelevate.com/requests/658d16cd-1d25-4eb9-b095-dad26bd93a87

General Information
Company Name: Alphagraphics Missoula
Computer Name: AG-FORREST-MICR
Logged In User: frowell
Privilege Level: Standard User

App Information
Name: Fiery Software Manager
Description: Fiery Software Manager
Vendor: Fiery, LLC.
Version: 7.0.0.28
Path: C:\Users\frowell\AppData\Roaming\Fiery Software Manager\extract\fsm-2024-06-27-08-13-36-104\FSM\Fiery Software Manager.exe
File Hash: 34b851dc0b44e7f5309d82eade3a964882cb1f3fe26a63bd133f3ca69f99be46

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Jun 27, 2024, 2:13 PM

1 of 74 Scans Indicate Malware: https://www.virustotal.com/gui/file/34b851dc0b44e7f5309d82eade3a964882cb1f3fe26a63bd133f3ca69f99be46/detection/f-34b851dc0b44e7f5309d82eade3a964882cb1f3fe26a63bd133f3ca69f99be46-1719094626

Artichoke Support - Peet (internal) Jun 27, 2024, 6:20 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	Fiery Software Manager: Fiery Software Manager (C:\Users\frowell\AppData\Roaming\Fiery Software Manager\extract\fsm-2024-06-27-08-13-36-104\FSM\Fiery Software Manager.exe) was APPROVED by Peet McKinney for this Company.