#28108 Missy locked out

Resolved Created Jun 17, 2024, 4:41 PM Resolved Aug 8, 2025, 5:59 PM

RMM Agent (internal) Jun 17, 2024, 4:41 PM

Subject: Missy locked out Description: Missy texted you a pic. She has the Bitlocker blue screen, preventing her from logging into her computer. She is "dead in the water" currently...please HAAALPP! :)

RMM Script (internal) Jun 17, 2024, 4:41 PM

Assigned Contact Info:
Name: Jill Tripp
Email: [email protected]
Phone: 

===========================

Customer Entered Contact Info:
Name: Jill Tripp
Email: [email protected]
Phone: 406-541-3733

Artichoke Support - Peet (internal) Jun 17, 2024, 5:06 PM

Please try

541376-392315-194634-226149-256553-595958-608740-356829

Let me know if there's any issue with that key.

Cheers.Peet

customer-reply (internal) Jun 17, 2024, 5:06 PM

Thx! We'll try it now!

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, June 17, 2024 11:06 AM
To: Jill Tripp <[email protected]>
Cc: Missy Hameline <[email protected]>
Subject: Missy locked out (message id: 82820487)

customer-reply (internal) Jun 17, 2024, 5:10 PM

It worked! Thank you!!!

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, June 17, 2024 11:06 AM
To: Jill Tripp <[email protected]>
Cc: Missy Hameline <[email protected]>
Subject: Missy locked out (message id: 82820487)

Artichoke Support - Peet (internal) Jun 17, 2024, 5:52 PM

Fantastic.

Cheers.Peet

[email protected] (internal) Aug 8, 2025, 5:59 PM

Edits made via Bulk Update Tool - see change log for this timestamp