← Customer 14024290

#28072 Migrate to Teams

Resolved 2 Normal Created Jun 14, 2024, 7:51 PM Resolved Oct 15, 2025, 12:06 AM
System (internal) Jun 14, 2024, 7:51 PM
Ticket split from [27985](/tickets/82585788)
Artichoke Support - Peet (internal) Jun 14, 2024, 7:51 PM
Grant,
100% me. Needed the account to see if I could find any sort of access logs for the Sharepoint integration, but alas no. The free version of slack has virtually no admin accessible logging.

I would 100% recommend migrating to Teams for chat and group collaboration. Both because it's more unified with M365, SharePoint and existing M365 identities, but also because it's a paid part of the M365 stack, so there are no limitations on number of messages/posts that are available or other features of the product like logging. The most important reasons are logging and security. When third party applications access M365 data, the picture of what is accessed, when, where and by whom gets much more complicated to work out. And gaps can from around the third party tools own logging.

All that said, if we can map the existing Slack channels that you'd like moved over to Microsoft Teams ... Teams, I'd be happy to rebuild the structure for you within Teams so we could hopefully have a drop-in replacement. I'm researching what kind of lift there is to migrate posts from Slack to Teams and can let you know what I find.

Cheers.Peet
customer-reply (internal) Jun 14, 2024, 7:51 PM
Great! Love it. Honestly, I’m not too worried about the mapping and saving old information so if there’s not a cheap and easy way to do it then don’t invest too much time. I’ll ask Keeze (copied) to sit down with our team and figure out what really matters on Slack and what we can ditch in transition.

Thanks,

Grant

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From: Artichoke Support - Peet <[email protected]>
Date: Wednesday, June 12, 2024 at 12:54PM
To: Keeza Leavens <[email protected]>
Cc: Grant Kier <[email protected]>, Nicole Rush <[email protected]>
Subject: Continued phishing (message id: 82585788)
customer-reply (internal) Jun 14, 2024, 7:51 PM
Peet, can I get that answer to you after our staff meeting next Tuesday? If not, I will work on getting it before the end of the week.

From: Grant Kier <[email protected]>
Date: Wednesday, June 12, 2024 at 1:51PM
To: Artichoke Support - Peet <[email protected]>, Keeza Leavens <[email protected]>
Subject: Re: Continued phishing (message id: 82585788)

Great! Love it. Honestly, I’m not too worried about the mapping and saving old information so if there’s not a cheap and easy way to do it then don’t invest too much time. I’ll ask Keeze (copied) to sit down with our team and figure out what really matters on Slack and what we can ditch in transition.

Thanks,

Grant

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From: Artichoke Support - Peet <[email protected]>
Date: Wednesday, June 12, 2024 at 12:54PM
To: Keeza Leavens <[email protected]>
Cc: Grant Kier <[email protected]>, Nicole Rush <[email protected]>
Subject: Continued phishing (message id: 82585788)
Artichoke Support - Peet (internal) Jun 14, 2024, 7:51 PM
Keeza,

NP, this can happen on your schedule/timeline.

Cheers.Peet
customer-reply (internal) Jun 14, 2024, 7:51 PM
Slack channels to get rid of:

- Bedrock
- Bre
- Ceds
- Covid-business-grant
- Covid-taskforce
- Neoncrm
- Staff-retreat
- Teamgantt

We would like to keep:

- Social=media
- Random
- Not working (can we rename to repairs or something similar? I think this is what this channel is used for?)
- Mep-events
- Genera;
- Fundraising campaign
- Annual meeting

That should be good. We will continue to utilize slack until the teams is set up. Thanks!

From: Keeza Leavens <[email protected]>
Date: Wednesday, June 12, 2024 at 2:06PM
To: Grant Kier <[email protected]>, Artichoke Support - Peet <[email protected]>
Subject: Re: Continued phishing (message id: 82585788)

Peet, can I get that answer to you after our staff meeting next Tuesday? If not, I will work on getting it before the end of the week.

From: Grant Kier <[email protected]>
Date: Wednesday, June 12, 2024 at 1:51PM
To: Artichoke Support - Peet <[email protected]>, Keeza Leavens <[email protected]>
Subject: Re: Continued phishing (message id: 82585788)

Great! Love it. Honestly, I’m not too worried about the mapping and saving old information so if there’s not a cheap and easy way to do it then don’t invest too much time. I’ll ask Keeze (copied) to sit down with our team and figure out what really matters on Slack and what we can ditch in transition.

Thanks,

Grant

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From: Artichoke Support - Peet <[email protected]>
Date: Wednesday, June 12, 2024 at 12:54PM
To: Keeza Leavens <[email protected]>
Cc: Grant Kier <[email protected]>, Nicole Rush <[email protected]>
Subject: Continued phishing (message id: 82585788)
customer-reply (internal) Jun 14, 2024, 7:51 PM
Thanks Keeza

Peet – FYI I think the third to last is “general” not “genera”.

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From: Keeza Leavens <[email protected]>
Date: Thursday, June 13, 2024 at 1:00PM
To: Grant Kier <[email protected]>, Artichoke Support - Peet <[email protected]>
Subject: Re: Continued phishing (message id: 82585788)

Slack channels to get rid of:

- Bedrock
- Bre
- Ceds
- Covid-business-grant
- Covid-taskforce
- Neoncrm
- Staff-retreat
- Teamgantt

We would like to keep:

- Social=media
- Random
- Not working (can we rename to repairs or something similar? I think this is what this channel is used for?)
- Mep-events
- Genera;
- Fundraising campaign
- Annual meeting

That should be good. We will continue to utilize slack until the teams is set up. Thanks!

From: Keeza Leavens <[email protected]>
Date: Wednesday, June 12, 2024 at 2:06PM
To: Grant Kier <[email protected]>, Artichoke Support - Peet <[email protected]>
Subject: Re: Continued phishing (message id: 82585788)

Peet, can I get that answer to you after our staff meeting next Tuesday? If not, I will work on getting it before the end of the week.

From: Grant Kier <[email protected]>
Date: Wednesday, June 12, 2024 at 1:51PM
To: Artichoke Support - Peet <[email protected]>, Keeza Leavens <[email protected]>
Subject: Re: Continued phishing (message id: 82585788)

Great! Love it. Honestly, I’m not too worried about the mapping and saving old information so if there’s not a cheap and easy way to do it then don’t invest too much time. I’ll ask Keeze (copied) to sit down with our team and figure out what really matters on Slack and what we can ditch in transition.

Thanks,

Grant

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From: Artichoke Support - Peet <[email protected]>
Date: Wednesday, June 12, 2024 at 12:54PM
To: Keeza Leavens <[email protected]>
Cc: Grant Kier <[email protected]>, Nicole Rush <[email protected]>
Subject: Continued phishing (message id: 82585788)
System (internal) Jun 14, 2024, 7:51 PM
End of history from [27985](/tickets/82585788)
Artichoke Support - Peet (internal) Jun 14, 2024, 9:16 PM
All,
I migrated this into a new ticket. Teams and Slack serve much the same function but do have a bit of a different approach.

In Slack, there's Workspace -> Channels, without any other organizational options. In Teams, there's your MS Tenant -> Teams -> Channels. You can have multiple Teams where you only had one Slack for the Org, you can have multiple Teams. This isn't inherently any better or worse, but it does offer opportunities to work a bit differently. If, for example, the "Annual Meeting" requires working with outside contributors like board members, they can be invited as Guests/External accounts to a specific "Annual Meeting" team and participate in the discussions there.

I've built a "Missoula Economic Partnership" team with the requested channels. While you all should be able to see and add it to your teams, here's a direct link: [Missoula Economic Partnership | General | Microsoft Teams](https://teams.microsoft.com/l/team/19%3A6c33f451799644d09a2e4bb38eaea855%40thread.skype/conversations?groupId=9003a422-4c78-4d1a-b8bc-a5d38157d2ef&tenantId=e45c139a-2902-42bc-b066-51ebfe0a1c98)

Cheers.Peet
customer-reply (internal) Jun 14, 2024, 9:46 PM
Thanks Peet. As we’re using so many 365prodicts I decided to add Microsoft 365 to my iPhone instead of adding a different app for each feature. It won’t let me log in. I just get this:

Another account from your organization is already signed in on this device. Try again with a different account.

I logged out of each other app OneDrive, etc, but still get same message. Any suggestion?

Grant

Sent from my phone

On Jun 14, 2024, at 3:21 PM, Artichoke Support - Peet <[email protected]> wrote:


customer-reply (internal) Jun 14, 2024, 9:53 PM
FYI

[embedded image]

Sent from my phone

Begin forwarded message:

From: Grant Kier <[email protected]>
Date: June 14, 2024 at 3:46:47 PM MDT
To: Artichoke Support - Peet <[email protected]>
Cc: Keeza Leavens <[email protected]>, Nicole Rush <[email protected]>
Subject:Re: Migrate to Teams (message id: 82758573)

 Thanks Peet. As we’re using so many 365prodicts I decided to add Microsoft 365 to my iPhone instead of adding a different app for each feature. It won’t let me log in. I just get this:

Another account from your organization is already signed in on this device. Try again with a different account.

I logged out of each other app OneDrive, etc, but still get same message. Any suggestion?

Grant

Sent from my phone

On Jun 14, 2024, at 3:21 PM, Artichoke Support - Peet <[email protected]> wrote:


customer-reply (internal) Jun 17, 2024, 4:06 PM
I am quite familiar with Teams and the channels and am happy to support our team in any way I can.

Thank you for getting this set up so quickly, Peet!

Grant, if we don’t get an answer back from Peet, I might be able to figure that out today, or at least what the problem is. I have seen something similar before. We can check in later today!

From: Grant Kier <[email protected]>
Date: Friday, June 14, 2024 at 3:46PM
To: Artichoke Support - Peet <[email protected]>
Cc: Keeza Leavens <[email protected]>, Nicole Rush <[email protected]>
Subject: Re: Migrate to Teams (message id: 82758573)

Thanks Peet. As we’re using so many 365prodicts I decided to add Microsoft 365 to my iPhone instead of adding a different app for each feature. It won’t let me log in. I just get this:

Another account from your organization is already signed in on this device. Try again with a different account.

I logged out of each other app OneDrive, etc, but still get same message. Any suggestion?

Grant

Sent from my phone

On Jun 14, 2024, at 3:21PM, Artichoke Support - Peet <[email protected]> wrote:


customer-reply (internal) Jun 17, 2024, 5:20 PM
More Teams trouble…

This morning I’ve been on my laptop. I set up Teams, then saw some alerts in the “activity” category (bell graphic). I clicked on it and suddenly I’m in a Missoula County teams window with messages from Dave Strohmaier and notes from old conference calls. I have no idea how I got here or how to get back to MEP’s Teams window. I’m very uncomfortable with the notion that our Teams window may drift in and out of the public domain.

Grant

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From: Keeza Leavens <[email protected]>
Date: Monday, June 17, 2024 at 10:06AM
To: Grant Kier <[email protected]>, Artichoke Support - Peet <[email protected]>
Cc: Nicole Rush <[email protected]>
Subject: Re: Migrate to Teams (message id: 82758573)

I am quite familiar with Teams and the channels and am happy to support our team in any way I can.

Thank you for getting this set up so quickly, Peet!

Grant, if we don’t get an answer back from Peet, I might be able to figure that out today, or at least what the problem is. I have seen something similar before. We can check in later today!

From: Grant Kier <[email protected]>
Date: Friday, June 14, 2024 at 3:46PM
To: Artichoke Support - Peet <[email protected]>
Cc: Keeza Leavens <[email protected]>, Nicole Rush <[email protected]>
Subject: Re: Migrate to Teams (message id: 82758573)

Thanks Peet. As we’re using so many 365prodicts I decided to add Microsoft 365 to my iPhone instead of adding a different app for each feature. It won’t let me log in. I just get this:

Another account from your organization is already signed in on this device. Try again with a different account.

I logged out of each other app OneDrive, etc, but still get same message. Any suggestion?

Grant

Sent from my phone

On Jun 14, 2024, at 3:21PM, Artichoke Support - Peet <[email protected]> wrote:


customer-reply (internal) Jun 17, 2024, 5:22 PM
[embedded image]

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From:Grant Kier <[email protected]>
Date: Monday, June 17, 2024 at 11:20AM
To: Artichoke Support - Peet <[email protected]>
Cc: Nicole Rush <[email protected]>, Keeza Leavens <[email protected]>
Subject: Re: Migrate to Teams (message id: 82758573)

More Teams trouble…

This morning I’ve been on my laptop. I set up Teams, then saw some alerts in the “activity” category (bell graphic). I clicked on it and suddenly I’m in a Missoula County teams window with messages from Dave Strohmaier and notes from old conference calls. I have no idea how I got here or how to get back to MEP’s Teams window. I’m very uncomfortable with the notion that our Teams window may drift in and out of the public domain.

Grant

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

From:Keeza Leavens <[email protected]>
Date: Monday, June 17, 2024 at 10:06AM
To: Grant Kier <[email protected]>, Artichoke Support - Peet <[email protected]>
Cc: Nicole Rush <[email protected]>
Subject: Re: Migrate to Teams (message id: 82758573)

I am quite familiar with Teams and the channels and am happy to support our team in any way I can.

Thank you for getting this set up so quickly, Peet!

Grant, if we don’t get an answer back from Peet, I might be able to figure that out today, or at least what the problem is. I have seen something similar before. We can check in later today!

From:Grant Kier <[email protected]>
Date: Friday, June 14, 2024 at 3:46PM
To: Artichoke Support - Peet <[email protected]>
Cc: Keeza Leavens <[email protected]>, Nicole Rush <[email protected]>
Subject: Re: Migrate to Teams (message id: 82758573)

Thanks Peet. As we’re using so many 365prodicts I decided to add Microsoft 365 to my iPhone instead of adding a different app for each feature. It won’t let me log in. I just get this:

Another account from your organization is already signed in on this device. Try again with a different account.

I logged out of each other app OneDrive, etc, but still get same message. Any suggestion?

Grant

Sent from my phone

On Jun 14, 2024, at 3:21PM, Artichoke Support - Peet <[email protected]> wrote:


Artichoke Support - Peet (internal) Jun 17, 2024, 5:27 PM
Grant,

You are currently signed into the Missoula County Teams tenant. Please click your name in the top right of teams and switch to or login to your own MEP account [email protected].

The same type of notification could happen in Slack if you were signed into another organization's Slack instance.

Let me know if you have issues switching accounts.

Cheers.Peet
Ticket Automation (internal) Oct 15, 2025, 12:06 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved