#28069 Need to access sites, can't use 1 password

Resolved Created Jun 14, 2024, 4:16 PM Resolved Jun 14, 2024, 7:44 PM

System (internal) Jun 14, 2024, 4:16 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/25831382/convert

Check-in (internal) Jun 14, 2024, 4:16 PM

Peet,

I’m doing bookkeeping and accounting work today (or at least that’s my goal). I continue to be unable to login to any web accounts. I don’t know if it’s 1password or Microsoft but when I try to use the browser link I go through the process of loging in via Office 365, including authentication on my phone. After that get a screen that my organization needs more information (and then I’m sent to a generic login screen for Microsoft).

Grant

Grant Kier

President & CEO

Missoula Economic Partnership

406.541.6461

Artichoke Support - Peet (internal) Jun 14, 2024, 7:24 PM

Just noting that we seemed to have nailed down why Edge wasn't working for you here with a settings reset.

Cheers.Peet

customer-reply (internal) Jun 14, 2024, 7:42 PM

Thank you.

Sent from my phone

On Jun 14, 2024, at 1:24 PM, Artichoke Support - Peet <[email protected]> wrote: