← Customer 14024204

#26809 Dell update

Resolved Created Apr 11, 2024, 3:21 PM Resolved Aug 8, 2025, 5:59 PM
System (internal) Apr 11, 2024, 3:21 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/24692833/convert
Check-in (internal) Apr 11, 2024, 3:21 PM
Peet--

[embedded image]

Is this valid or malware? Freaked me out when it said it needed to "connect to our network"--is that just because I wasn't connected to the internet?

Paranoid Jill
Artichoke Support - Peet (internal) Apr 11, 2024, 3:25 PM
Dell command update is 100% legit. It provided a way to update your computer BIOS, drivers and Dell software.

Cheers.Peet
[email protected] (internal) Aug 8, 2025, 5:59 PM
Edits made via Bulk Update Tool - see change log for this timestamp