#26790 Richard Morningstar Update

Resolved Created Apr 9, 2024, 3:08 PM Resolved Apr 9, 2024, 8:19 PM

RMM Agent (internal) Apr 9, 2024, 3:08 PM

Subject: Richard Morningstar Update Description: Hi Peet, Richard has been unable to update his Morningstar Office for quite a while. He gets prompted to enter a user/password whenever he tries to update the software, but isn't able to enter the corrent information. I tried it on my end and my user/password information is automatically input for me whenever I get kicked to the "update" screen. I told him I'd reach out to you to see if you could work on this issue. Thanks, Gage

RMM Script (internal) Apr 9, 2024, 3:08 PM

Contact Info:
Name: Gage Legare
Email: [email protected]
Phone:

Artichoke Support - Peet (internal) Apr 9, 2024, 7:07 PM

Gage,

Thanks for letting me know. Please try now.

Cheers.Peet

customer-reply (internal) Apr 9, 2024, 7:16 PM

That worked. Thanks, Peet!

Richard

From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, April 9, 2024 1:07 PM
To: Gage Legare <[email protected]>
Cc: Richard Marshall <[email protected]>
Subject: Richard Morningstar Update (message id: 80350364)

Artichoke Support - Peet (internal) Apr 9, 2024, 8:20 PM

Great to hear.

Cheers.Peet