#26381 Fwd: CloudM Automate Offboarding Complete for [email protected]

Created from Lead: https://artichoke.shield.syncromsp.com/leads/24050554/convert

Hi Peet,

What does this mean? Did we lose these emails?

Gina Revelle | Regional Manager, Conventional Housing

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4100 E. Mississippi Ave #1200 | Denver, CO 80246
p. |[email protected]

[embedded image][embedded image](https://cardinalgroup.com/careers/)[embedded image](https://www.facebook.com/CardinalGroup)[embedded image](https://www.instagram.com/cardinalgroup/)[embedded image](https://twitter.com/cardinalgrpmgmt)[embedded image](https://www.linkedin.com/company/cardinal-group-management)[embedded image](https://www.glassdoor.com/Jobs/Cardinal-Group-Management-Jobs-E678593.htm)

Winner of Six Awards for Culture and Best Places to Work
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---------- Forwarded message ---------
From: CloudM<[email protected]>
Date: Wed, Mar 6, 2024 at 7:39 AM
Subject: CloudM Automate Offboarding Complete for [email protected]
To: <[email protected]>

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[CloudM Automate Offboarding Complete for [email protected]](#m_-2845025571284898660_)

[embedded image] Wednesday, 6 March 2024
Dear Gina,

The offboarding of user [email protected] started by [email protected] has completed successfully.

This email was sent from CloudM Automate on Wed Mar 06 14:39:30 UTC 2024.

Gina,

I can only guess that this means that the product as a service, Cloudm has been use to removed the account "[email protected]" from Cardinal's Google Workspace. I do not subscribe to the CloudM platform and can only speak to what's available online. But my guess is her account is archived to whatever format "CloudM Archive" creates and held offline by Cardinal.

As for any email stored in the Cardinal Google Workspace, yes any data (email, contacts, calendars, Google drive, shared drive) in that system was considered unavailable as soon as Cardinal disabled the logins for those accounts on 2/22. When I checked in with you, you let me know that Cardinal had discontinued access and would offer no assistance:

All/most all of "arcgreatfalls.com" shared drive data from Cardinal is migrated to a SharePoint for ARC. As noted in previous emails, the existing email for "@arcgreatfalls.com" addresses is trapped in Cardinal's Google Workspace. If there's anything I can do to facilitate migrating the email, please do let me know. If the existing email is being written off because Cardinal cannot/will not provide access or assistance, please let me know on that too.- They will not allow any further access.

Let me know if you have any questions.

Cheers.Peet

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved