#26207 Old .doc Issue

Created from Lead: https://artichoke.shield.syncromsp.com/leads/23821060/convert

Peet, below is a list of the 29 password protected client documents whose “client-info sheets” are currently saved as the .doc style word document, rather than the .docx style. We are unable to open these accounts because we can't open the old .doc style on our computer anymore. Also, when I go and try to convert them to the updated .docx version via SharePoint (the way you had shown me) I'm not able to open them in the online version because they are password protected. We do use these documents fairly regularly, so any assistance is greatly appreciated.

-Gage

Bartels-Reese Account Info.doc

RBCB Client Information Sheet Hard Copy Version_Rmt_Proj_Only.doc

Stover Account Info.doc

Dupuis Account Info.doc

Fichtler Account Info.doc

Geurts-Gardiner Account Info Update.doc

Kipphut-Landry Account Info.doc

Love Account Info.doc

Lurie-Coffin Account Info.doc

McLeod Caywood Account Info.doc

Morrison Account Info.doc

Mutch Account Info.doc

Niccolucci Account Info.doc

Partyka Client Info Sheet.doc

Pearson Account Info.doc

Petroni, CM Account Info.doc

Mark Petroni Account Info.doc

Pickhardt Account Info.doc

Redfern Account Info.doc

Robitaille Client Information Sheet.doc

Stu Rose Client Information Sheet Hard Copy Version_Port_Analysis_only_SINGLE.doc

Megan Keim Account Info.doc

MSohlberg Account Info.doc

St. Patricks Episcopal Church Info.doc

Client Information Sheet Strevel-Dyer (OLD).doc

Webster Account Info.doc

BM Williams Client Info Sheet.doc

Carol Williams Account Info.doc

Zimmermann Account Info.doc

Gage Legare, CFP®, CRPC®

Stewart & Associates, PLLC

27 Fort Missoula Road, Suite 1

Missoula, MT 59804

Phone: (406) 541-3733

Fax: (406) 541-3734

Secure Upload: [https://stewartfinancial.leapfile.net](https://stewartfinancial.leapfile.net/)

Sent from [Mail](https://go.microsoft.com/fwlink/?LinkId=550986) for Windows

Hi Peet,

Jill wanted me to check in on the below issue and see if there have been any improvements. She also wanted me to let you know that we are ready for the computer recycling guys to come by any time.

Talk to you soon,
Gage

---------------------------------------------------------------

From: Artichoke Consulting <[email protected]>
Sent: Thursday, February 22, 2024 8:18 AM
To: Gage Legare <[email protected]>
Subject: Thanks, we got your information! (message id: 78693140)

Gage,

Could you restart and give it another try?

Thanks.Peet

I tried one of the old .doc versions and it seems to work. Should we still go and convert all/most of these .doc files to .docx now? In case this is an issue in the future? Or should we be okay from here on out?

Thanks again for fixing this issue,
Gage

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, March 14, 2024 9:28 AM
To: Gage Legare <[email protected]>
Subject: Old .doc Issue (message id: 78693140)

Super glad it's working!

100000% update the formats. Any .doc, .xls, and .ppt needs to be converted to modern formats. I removed a bit too much of the security baseline from your computers to achieve a fix for opening the old formats and I'll be looking again at what to apply back. I'm virtually positive that I can allow for read-only opening of the old formats so you can open and do a save as when you find any.

I'll let you know when I'm looking to re-enable the baseline policies.

Cheers.Peet

Sounds good, Peet. We have Missy going in and updating the most important .doc files to .docx now. So the ones that remain under the old format/version after today shouldn't be as big of an issue.

Let us know when you think the computer recycling people will be coming by. We have plenty of stuff for them.

Thanks again,
Gage

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, March 14, 2024 12:14 PM
To: Gage Legare <[email protected]>
Subject: Old .doc Issue (message id: 78693140)

Edits made via Bulk Update Tool - see change log for this timestamp