#25807 Morningstar Page PDF Issue

Resolved Created Jan 29, 2024, 9:03 PM Resolved Feb 1, 2024, 11:33 PM

RMM Agent (internal) Jan 29, 2024, 9:03 PM

Subject: Morningstar Page PDF Issue Description: Hey Peet, Please see the attached image of my screen to see the error message I'm getting when trying to generate Morningstar Pages within our Morningstar Office software. In case the image doesn't come through correctly the error message says the following: "Multiple PDF reports generation needs .Net Framework 3.5 SP1 installed." Thanks, Gage

RMM Script (internal) Jan 29, 2024, 9:03 PM

Contact Info:
Name: Gage Legare
Email: [email protected]
Phone:

customer-reply (internal) Feb 1, 2024, 4:05 PM

Hi Peet,

Just wanted to check in on this ticket. Let me know if there's anything I can do on my end.

Thanks,
Gage

---------------------------------------------------------------

From: Artichoke Consulting <[email protected]>
Sent: Monday, January 29, 2024 2:03 PM
To: Gage Legare <[email protected]>
Subject: Morningstar Page PDF Issue (message id: 77744620)

Artichoke Support - Peet (internal) Feb 1, 2024, 11:33 PM

Gage,

I pushed .net3.5 to your computer earlier today. Please give the PDF creation a try. (.Net3.5 is supported but damn it's old and will be EOL in 2029. I wish it was sooner)

Cheers.Peet