#25805 Word 97 Issue

Resolved Created Jan 29, 2024, 5:24 PM Resolved Nov 15, 2024, 9:28 PM

RMM Agent (internal) Jan 29, 2024, 5:24 PM

Subject: Word 97 Issue Description: Hey Peet, we're trying to open Bob Mutch's Account Info document, titled "Mutch Account Info" but we're not able to because it's the old version. So we tried doing it via sharepoint but we're having an issue opening it there as well. This might be because the document is password protected? I'm not sure. But all of our "account info" documents are password protected and I'd be most of them were saved as the old Microsoft 97 version unfortunately. Please let me know if you can walk me through Bob's so hopefully we can do it ourselves next time we run into this issue. Thanks, Gage

RMM Script (internal) Jan 29, 2024, 5:24 PM

Contact Info:
Name: Gage Legare
Email: [email protected]
Phone:

[email protected] (internal) Nov 15, 2024, 9:28 PM

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