#25436 New laptop delivery? Scanning for Missy?

Created from Lead: https://artichoke.shield.syncromsp.com/leads/22840220/convert

Hey Peet. Happy new year! Hope you’ve been able to take a bit of time off over the holidays.

No big rush, but just wanted to check in on the status of the new laptops. Any chance we’ll be seeing those next week?

Also, when you do bring those over, I’d like to have you spend 10 minutes with me in the “server closet” helping me determine what hardware items we can get rid of in there. I did go through and clean out a bunch of old software (floppy disks and Turbo Tax 2008? LOL) this week. I’m sure there is a LOT more that we could get rid of though. A little input from you would be helpful and give me the confidence to really get rid of some big items…especially Bubba.

Oh, and today was Sherie’s last official day. We’re okay to retire her logins/email at any point now. Missy still needs to get set up for scanning too, when you have a chance.

Thanks,

Jill

Hey Peet.

Just following up on the new laptops and the scanning for Missy. Hope everything is okay!

Jill

From: Artichoke Consulting <[email protected]>
Sent: Friday, December 29, 2023 1:10 PM
To: Jill Tripp <[email protected]>
Subject: Thanks, we got your information! (message id: 76625242)

Jill,

Sorry for the delay. I've been really upside down since the "holiday". Such an oxymoronic concept.

I have your computers built and ready to go and can *fingers crossed* get them to you Friday. We should take a look at your current setup on your devices to see what if any bits might be outside your current syncing setup. Do you have any time to chat tomorrow? Time on Friday to take delivery?

Thanks.Peet

Hi Peet.

Yes, tomorrow afternoon would be good. I’ve got some clients here in the morning.

By the way, I know you’ve talked to Gage about some issues we’re having with Morningstar. It sounds like we’ve narrowed down the issue to a problem with Adobe? Regardless, Gage has spent half the morning on the phone with them and they think it is an issue on our end. It started for all 3 of us in the early afternoon yesterday, so I don’t know if you were tweaking with any of our stuff around then, but something got weird! Please let us know if you can help us out on this TODAY—we can’t look at any reports in Morningstar which is putting a serious cramp in us getting work done. Morningstar uses Adobe to open the reports. Gage and I have both updated Adobe, but it doesn’t seem to help. :/

Thank you, Peet!

Jill

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, January 10, 2024 5:54 PM
To: Jill Tripp <[email protected]>
Subject: New laptop delivery? Scanning for Missy? (message id: 76625242)

That was an absolute nightmare to work out. I've figured out how to install PDF-Xchange and still use MorningStar, but my brain absolutely melted here, but I have multiple ways for this to work for you.

Jill, before tomorrow, could you please update this record in 1Password with your current M365/computer login password ...

https://start.1password.com/open/i?a=C6VBAMCT5NBCXCKG6ZU5M6U3QU&v=xgsgez2m7ba4piimhmqkxz7xym&i=jywa3t6scagv7zq3jvllgt6fga&h=artichoke.1password.com

I'll reach out tomorrow for delivery.

Thanks.Peet

Well first thing in the morning could you put your current login password here:

https://start.1password.com/open/i?a=C6VBAMCT5NBCXCKG6ZU5M6U3QU&v=xgsgez2m7ba4piimhmqkxz7xym&i=jywa3t6scagv7zq3jvllgt6fga&h=artichoke.1password.com

Peet, so are we good to re-install PDF Xchange Editor on our computers and try it out?

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, January 11, 2024 5:07 PM
To: Jill Tripp <[email protected]>
Cc: Gage Legare <[email protected]>
Subject: New laptop delivery? Scanning for Missy? (message id: 76625242)

Sorry I didn’t see this until this morning. I think you sent it right as I was packing up and heading home last night!

It is updated now.

JT

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, January 11, 2024 5:07 PM
To: Jill Tripp <[email protected]>
Cc: Gage Legare <[email protected]>
Subject: New laptop delivery? Scanning for Missy? (message id: 76625242)

Just noting these were delivered Friday and that Missy's scanning folder destination is configured.

Cheers.Peet

Yessir. Thank you!

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, January 16, 2024 4:27 PM
To: Jill Tripp <[email protected]>
Cc: Gage Legare <[email protected]>
Subject: New laptop delivery? Scanning for Missy? (message id: 76625242)