#24921 Scan
Resolved
Created Nov 6, 2023, 4:31 PM
Resolved Aug 8, 2025, 5:59 PM
RMM Agent (internal)
Nov 6, 2023, 4:31 PM
RMM Script (internal)
Nov 6, 2023, 4:31 PM
Assigned Contact Info: Name: Email: Phone: =========================== Customer Entered Contact Info: Name: Sherie TeSoro Email: [email protected] Phone:
Artichoke Support - Peet (internal)
Nov 6, 2023, 5:15 PM
Sherie, "You're already syncing a shortcut to a folder from this shared library." Means that you've selected "Add shortcut to OneDrive" instead of "Sync". If you look inside you're OneDrive online (https://fstewartfinancial-my.sharepoint.com/personal), you'll see an icon like this: [embedded image] Select it and choose remove. They you'll be able to "Sync". FWIW, when you create a shortcut like this, the data is also available on your device, just via your personal Onedrive folder instead of synced next to the "Documents" DocumentLibrary. Cheers.Peet
[email protected] (internal)
Aug 8, 2025, 5:59 PM
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