#24875 Scanning?
Resolved
Created Nov 2, 2023, 7:15 PM
Resolved Nov 10, 2023, 9:33 PM
System (internal)
Nov 2, 2023, 7:15 PM
Check-in (internal)
Nov 2, 2023, 7:15 PM
Hey Peet. Sherie just tried to scan some documents and it appears that it still isn’t working. Just wanted to let you know. Any chance we can get that straightened out before the week is over? Thanks! Jill
Artichoke Support - Peet (internal)
Nov 3, 2023, 8:44 PM
Ooof this one was a bit rough, but we're all set now. Scanning functions as expected. I did end up moving the scans to it's own Document Library (Scans) outside of your primary Document Library (Documents). I did this to expose the least amount of data on your local network to sharing. Which is, of course, authenticated by the BizHub. But if the user that saves scans is compromised, the only data that would ever be accessible is the data in the Scans Document Library. If you keep the folder(s) empty by fileing any scans into your primary Document Library, it's one less thing that could possibly be found in the event of a breach. So you'll want to/need to resync it to your local computer via OneDrive sync. - While logged into your SaA computer - Navigate to : https://fstewartfinancial.sharepoint.com/Scans/ - Click "Sync" - When prompted allow OneDrive to open. - You'll find "Scans" along side "Documents" on your computer [embedded image] Cheers.Peet
customer-reply (internal)
Nov 10, 2023, 5:09 PM
Hey Peet. I’m pretty sure that I did the “syncing” successfully—I can see the new scan folders. But…when I scan something, I can’t see it in the folder? But Gage is able to see it? Please help when you’ve got a minute. Maybe I didn’t actually get synced up? Sorry to be a pain! And thanks for your thoughtfulness in setting up the scanning folder and trying to limit exposure to our Documents as much as possible—very much appreciated! Jill From: Artichoke Support - Peet <[email protected]> Sent: Friday, November 3, 2023 2:44 PM To: Jill Tripp <[email protected]> Cc: Sherie TeSoro <[email protected]>; Gage Legare <[email protected]>; Richard Marshall <[email protected]> Subject: Scanning? (message id: 74492471)
Artichoke Support - Peet (internal)
Nov 10, 2023, 8:24 PM
Just noting that this one looks good. It could possibly have had something to do with the leftover Scans folder but ¯\_(ツ)_/¯ Cheers.Peet
customer-reply (internal)
Nov 10, 2023, 8:24 PM
I am out of the office. Please call the office at 406-541-3733 or email Jill at [email protected] or Gage at [email protected] Thanks, Sherie
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