← Customer 30558369

#24846 NameCheap 2FA

Resolved Created Oct 31, 2023, 5:08 PM Resolved Nov 15, 2024, 9:28 PM
System (internal) Oct 31, 2023, 5:08 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/21862442/convert
Check-in (internal) Oct 31, 2023, 5:08 PM
Hey Peet,

Just checking if you have access to the 2FA account for NameCheap?

Thanks,

Darragh

From:
Darragh Mahns <[email protected]>
Date: Monday, October 30, 2023 at 5:37 PM
To: Artichoke Support - Peet <[email protected]>, [email protected] <[email protected]>
Subject: Re: [Ticket #: 12923779] Migration for Client: 35481 [Account #: 35481] [ ref:!00D300pmDy.!500Hq01aga4u:ref ] (message id: 74366230)

Hey Peet,

This is just for bigskybrew.net.

We moved to a new nexcess plan because the old one didn’t support the new version of magento. We need to update the nameservers to the new nexcess servers where the site will be hosted.

Get [Outlook for iOS](https://aka.ms/o0ukef)

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, October 30, 2023 4:56:50 PM
To:[email protected] <[email protected]>
Cc:[email protected] <[email protected]>
Subject: Fwd: [Ticket #: 12923779] Migration for Client: 35481 [Account #: 35481] [ ref:!00D300pmDy.!500Hq01aga4u:ref ] (message id: 74366230)

----- REPLY ABOVE THIS LINE TO SEND A RESPONSE -----

[embedded image]

On Mon 10-30-23 04:56 PM, Artichoke Consulting commented:

---------------------------------------------------------------

Kellee,

By design, folks only see text included in above the "REPLY ABOVE THIS LINE TO SEND A RESPONSE" so Darragh can't see the questions from my previous reply.

But, that's no problem ... here's what I need to know ..

- Is this request only for bigskybrew.net?

- Migrating name servers is generally not necessary and it's helpful to have an organizations name servers consolidated to the same provider for ease of management. What is the issue that will be addressed
by moving to new name servers instead of updating the required DNS records?

Cheers.Peet

---

Artichoke Support - Peet
[Ticket History - 24835](https://artichoke.consulting/r/t/?RST-74366230)

---------------------------------------------------------------

Sent with care from Artichoke Consulting

Artichoke Consulting - 1805 Bancroft St. Ste. 5, Missoula MT 59801 - 406.370.4566

Click for [Online
Portal](https://artichoke.shield.syncromsp.com/my_profile/v2/index?portal_key=86oaaf2fru0yr01yc0j1).

(Neeed to activate an Online Portal account?
[Click to start a request.](mailto:[email protected]?subject=Request%20for%20Online%20Portal%20Access))

[embedded image]
[email protected] (internal) Nov 15, 2024, 9:28 PM
Edits made via Bulk Update Tool - see change log for this timestamp