#24580 Fwd: Exception for DNS

Resolved Created Oct 3, 2023, 10:38 PM Resolved Oct 3, 2023, 11:18 PM

System (internal) Oct 3, 2023, 10:38 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/21394643/convert

Check-in (internal) Oct 3, 2023, 10:38 PM

Hi Peet,

Is this a matter of adding a record in our internal DNS or something you need to do with the VPN?

thanks,

~jb

---------- Forwarded message ---------
From: Lou Ghaddar<[email protected]>
Date: Tue, Oct 3, 2023 at 4:14 PM
Subject: Exception for DNS
To: JB <[email protected]>
Cc: Peet McKinney <[email protected]>

Hey JB,

I CC’d Peet on this just in case this is something that is in his court.

Our local DNS is blocking a subdomain that we just created for a new portfolio site we are putting together for Deloitte. Can one of you guys add an exception to our internal DNS so we can access the following address while our VPN is on?

https://d.partnerscreative.com

Let me know if you need any more info from me on this.

Thanks,

Lou

*
LouGhaddar

P A R T N E R S C R E A T I V E
603 Woody Street
Missoula, Montana 59802
406 541 2263
[partnerscreative.com](http://partnerscreative.com/)

--

*
JohnBelobraidic

P A R T N E R S C R E A T I V E
603 Woody Street
Missoula, Montana 59802
406 541 2263
[partnerscreative.com](http://partnerscreative.com/)

Artichoke Support - Peet (internal) Oct 3, 2023, 10:42 PM

Should I put Lou back on this ticket?

It looks like Lou created a CNAME d.partnerscreative.com -> wp.wpenginepowered.com

Add that to internal DNS and you're set.

Peet

customer-reply (internal) Oct 3, 2023, 10:49 PM

I will let him know. Thanks!

On Tue, Oct 3, 2023 at 4:42 PM Artichoke Support - Peet <[email protected]> wrote:

Artichoke Support - Peet (internal) Oct 3, 2023, 11:09 PM

Are you going to create the CNAME on the windows DNS servers?

Cheers.Peet

customer-reply (internal) Oct 3, 2023, 11:15 PM

Should be there. I used SysAdmin-12 and connected to DC-01 and added it. Do I need to add it to DC-02 or will it replicate? I don't recall needing to add it twice in the past.

On Tue, Oct 3, 2023 at 5:09 PM Artichoke Support - Peet <[email protected]> wrote:

Artichoke Support - Peet (internal) Oct 3, 2023, 11:16 PM

No, it syncs across. I was just wondering if you were doing it or I was.

Peet

customer-reply (internal) Oct 3, 2023, 11:17 PM

Sorry. I guess I wasn't clear.

On Tue, Oct 3, 2023 at 5:16 PM Artichoke Support - Peet <[email protected]> wrote: