← Customer 13789566

#23656 Mike’s domain

Resolved Created Jun 14, 2023, 6:10 PM Resolved Sep 27, 2023, 10:58 PM
System (internal) Jun 14, 2023, 6:10 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/19568354/convert
Check-in (internal) Jun 14, 2023, 6:10 PM
Hi Peet Mike is having some trouble with his email account. It can’t be fixed because apparently you set it up and are the only administrator. Can you forward the information (or permission) we need to get the domain transferred? Let us know what you need from us. Basically he can send emails but hasn’t received any since June 1st. He has worked with Microsoft support and the domain people and they can’t do anything because you are the administrator. Thanks Cathy Cathy Kahnle PO Box 750 Seeley Lake, MT 59868
Artichoke Support - Peet (internal) Jun 14, 2023, 6:34 PM
Since we turned down Mike's support I was under the mistaken understanding that his domain was also to not be renewed. I've renewed it and invoiced you. Would you like me to transfer the domains for mk.consulting and kahnlelaw.com to a Namecheap.com account that you create and manage? (make sure to use a gmail, iCloud, outlook or other non-mk.consulting or non-kahnlelaw.com address if you do create one)

Cheers.Peet
Artichoke Support - Peet (internal) Jun 14, 2023, 6:35 PM
Invoice emailed to [email protected] by user: Artichoke Support - Peet
customer-reply (internal) Jun 14, 2023, 6:38 PM
Wow. Thanks Peet!!!! Mike will pay the invoice right away. I’m not sure how transferring works. We just need to keep the domains so we don’t have to change the email accounts. Can you transfer them to us directly so we don’t have to bother you every year?

Cathy Kahnle
PO Box 750
Seeley Lake, MT 59868

On Jun 14, 2023, at 12:35 PM, Artichoke Consulting <[email protected]> wrote:


System (internal) Jun 14, 2023, 6:46 PM
Invoice emailed to [email protected] by user:
Artichoke Support - Peet (internal) Jun 14, 2023, 7:02 PM
Yes, I can transfer them to you. You need a Namecheap.com account. The account needs to be created with an email address that's hosted by someone like Google, Apple, Outlook.com and not your mk.consulting address or your kahnlelaw.com address.

Just go here: https://www.namecheap.com/myaccount/signup/ and sign up. Once you account is confirmed and set up, I can transfer the domains to that account. It has to be Namecheap because

1. it's easier for me to transfer :D

2. More importantly mk.consulting is OWNED by Namecheap.com and they are renting it to you ... hence the yearly $130 instead of yearly $35 registration fee. You own Kahnlelaw.com, and could transfer it elsewhere, but that's not really useful ... so Namecheap.com it is.

Cheers.Peet
customer-reply (internal) Jun 14, 2023, 7:05 PM
Sounds good Peet. Thanks a bunch. How are things going for you? Did you ever find someone to work with you??? How are your little Peet’s doing. I am guessing they are in school by now.

Cathy Kahnle
PO Box 750
Seeley Lake, MT 59868

On Jun 14, 2023, at 1:02 PM, Artichoke Support - Peet <[email protected]> wrote:


customer-reply (internal) Jun 14, 2023, 7:27 PM
So… we set up both accounts at namecheap. What info do you need to transfer the accounts? Mine is ckahnle and mikes is mkahnle. If you need the passwords let me know. 🤓

Cathy Kahnle
PO Box 750
Seeley Lake, MT 59868

On Jun 14, 2023, at 1:02 PM, Artichoke Support - Peet <[email protected]> wrote:


Artichoke Support - Peet (internal) Jun 16, 2023, 1:09 AM
Are you sure that you want the Kahle's domains in two separate account? You can manage them both in a single account.
customer-reply (internal) Jun 16, 2023, 1:34 AM
Oh, I just figured we would need two accounts for the two separate emails. Either one is fine for both accounts. Just let us know which one you transfer to. Thanks Peet!!!!!

Cathy Kahnle
PO Box 750
Seeley Lake, MT 59868

On Jun 15, 2023, at 7:09 PM, Artichoke Support - Peet <[email protected]> wrote:


Artichoke Support - Peet (internal) Jun 16, 2023, 4:44 PM
Actually yeah, go ahead and send the password for ckahnle to me via iMessage on your phone. That way I can transfer ownership, but also make sure my NameCheap account can manage the domains if needed.

Peet
[email protected] (internal) Sep 27, 2023, 10:58 PM
Edits made via Bulk Update Tool - see change log for this timestamp