#23618 Email oddness

Resolved 2 Normal Created Jun 8, 2023, 6:55 PM Resolved Jun 30, 2023, 4:11 PM

System (internal) Jun 8, 2023, 6:55 PM

Ticket split from [22954](/tickets/65884762)

customer-reply (internal) Jun 8, 2023, 6:55 PM

Hi Peet!!

Noelle's email has been acting up and she just sent me the attached screenshot of the error code. Does this have to do with the migration or is there another issue I should be looking into?

Thanks so much Peet!!!

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On Thu, Jun 1, 2023 at 10:29 AM Heather Stockton <[email protected]> wrote:

Morning Peet!!

I was able to do this for 3/4 accounts - the only bugger is the [email protected] address. It doesn't have 2FA and this is what that window is currently showing. Any advice? I'm headed into a meeting but should be back at it early afternoon.

Thank you!!!

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On Tue, May 30, 2023 at 12:50 PM Artichoke Support - Peet <[email protected]> wrote:

System (internal) Jun 8, 2023, 6:55 PM

End of history from [22954](/tickets/65884762)

Artichoke Support - Peet (internal) Jun 8, 2023, 6:55 PM

I'm splitting this one into a new ticket. It might be related to the migration, but I don't think so.

Sorry I missed this yesterday, but the mx records (dns records for your @zootownarts.org) are unchanged as is the configuration for managing forwards via dreamhost. I'm unsure what this could be. Possibly issue(s) with dream host's mail system receiving the mail?

Has it calmed down?

Cheers.Peet