#23077 QB on Sherie's computer

Resolved Created Apr 6, 2023, 4:18 PM Resolved Apr 7, 2023, 6:35 PM

System (internal) Apr 6, 2023, 4:18 PM

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Check-in (internal) Apr 6, 2023, 4:18 PM

Hi Peet.

Sherie is out of the office and I was trying to get QB to open on her computer and keep getting an error message—can you take a look at it for me? Says it requires an update and she doesn’t have the proper permissions to do the update?

Thx,

Jill

Jill M. Tripp, CFP®

Stewart & Associates, PLLC

27 Fort Missoula Rd., Suite #1

Missoula, MT 59804

Ph: 406.541.3733

Fax: 406.541.3734

Artichoke Support - Peet (internal) Apr 6, 2023, 4:54 PM

Right-click on Quick books and choose "run as Administrator". It should work automagically, but if it does not, it will request admin rights that I'll convert into a permanent automagical rule that will allow you to choose "Run as Administrator" freely going forward.

Cheers.Peet

customer-reply (internal) Apr 6, 2023, 5:41 PM

Got it, Peet! Thx.

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, April 6, 2023 10:55 AM
To: Jill Tripp <[email protected]>
Subject: QB on Sherie's computer (message id: 66661232)