← Customer 14024267

#22949 Problem w/ MS365 user

Resolved Created Mar 15, 2023, 10:46 PM Resolved Sep 27, 2023, 10:53 PM
System (internal) Mar 15, 2023, 10:46 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/18079428/convert
Check-in (internal) Mar 15, 2023, 10:46 PM
Hey Peet,

We brought on a freelancer and I originally set her up as a guest user but we had a license available so I added her as a normal user later. She hasn't had any shares show up in her OneDrive online so I thought it may be going to her guest user, so I deleted that one. She still doesn't have shared folders showing in her OneDrive. Do you think you could look at that with me and fix what I might have messed up? Might be best if we set a meeting and look at it together.

Thanks!
~jb

--

*	JohnBelobraidic
P A R T N E R S C R E A T I V E
603 Woody Street
Missoula, Montana 59802
406 541 2263
[partnerscreative.com](http://partnerscreative.com/)
Artichoke Support - Peet (internal) Mar 15, 2023, 10:51 PM
Thanks for the ticket before sliding into my calendar :D ... but alway feel free to use [http://artichoke.consulting/par/mee](http://artichoke.consulting/par/meet)t after you open a ticket.

I think it's as simple as the fact that you're not browsing to the Sharpoint and syncing what you need/want locally.

Cheers.Peet
customer-reply (internal) Mar 15, 2023, 11:03 PM
That's why I did the ticket first. I didn't want to blind side you.

She doesn't have Teams so I'll get that loaded for her if you want her to join so you can see her side too.

On Wed, Mar 15, 2023 at 4:51 PM Artichoke Support - Peet <[email protected]> wrote:
[email protected] (internal) Sep 27, 2023, 10:53 PM
Edits made via Bulk Update Tool - see change log for this timestamp