#22941 Battery replacement?

Resolved Created Mar 14, 2023, 2:13 AM Resolved Mar 15, 2023, 6:46 PM

System (internal) Mar 14, 2023, 2:13 AM

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Check-in (internal) Mar 14, 2023, 2:13 AM

Hi Peet,

I hope you guys are doing well. I love seeing all of the photos of the kids that Keema posts, they're getting so big.

Anyway, Abbey is home from school this week and leaving for Red Rocks on Friday. I bought her a new battery for her laptop and was going to install it myself until I learned that the current battery is glued down. I also managed to break off one of the miniscule screws when I was putting them back in. Hopefully, I haven't screwed it up too badly. Is there any chance that you could do it for her? I'm totally willing to pay for it. If you can, I can have Abbey bring it by whenever you'd like it. Please don't tell her about the broken screw if you talk to her. She'd never forgive me :)

Thanks,
Sue

customer-reply (internal) Mar 15, 2023, 2:10 PM

Took it somewhere else. Cancel ticket.

Artichoke Support - Peet (internal) Mar 15, 2023, 2:24 PM

Susan, sorry I didn’t get back to you fast enough. I hope that the place that you took it was the Mac repair shop downtown next to wardens. If not I’m sure whoever takes it can do it. I have wholeheartedly decided against working on glued hardware, unless absolutely necessary.

Hope things are well. Tell Abbey hi.

customer-reply (internal) Mar 15, 2023, 6:43 PM

Hi Peet,

I took it to Missoula Mac repair, which is near Wordens, but not next to it. The guy seems really nice. I can understand you not wanting to touch glued things. What a ridiculous pain. Anyway, thanks for responding.

Sue