#22883 FW: RE: Drop off items?

Created from Lead: https://artichoke.shield.syncromsp.com/leads/17855434/convert

Hey Peet—

I’ve had two emails in the past 24 hours that have come back as undeliverable, even though I’m responding to a message coming from that address (so I know the address is correct). Any ideas?

Jill

From: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@fstewartfinancial.onmicrosoft.com>
Sent: Thursday, March 2, 2023 9:46 AM
To: Jill Tripp
Subject: Undeliverable: RE: Drop off items?

Delivery has failed to these recipients or groups:

[[email protected] ([email protected])](mailto:[email protected])
Your message was rejected by the recipient email server. Please check the recipient's email address and try resending your message, or contact the recipient directly. For more tips to help resolve this issue, see [DSN code 5.1.0 in Exchange Online - Office 365](https://go.microsoft.com/fwlink/?LinkId=389362). If the problem continues, contact your email admin.

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[email protected]
Remote Server returned '550 5.1.0 40.107.223.85 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#In-1300'

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From: Jill Tripp <[email protected]>

To: LisaAnn Fleming <[email protected]>

CC: "[email protected]" <[email protected]>

Subject: RE: Drop off items?

Thread-Topic: Drop off items?

Thread-Index: AdlMlF8S/snvB55DRueXPOaB1N1c0wACm+YAACHlpwA=

Date: Thu, 2 Mar 2023 16:46:01 +0000

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<[CAN22+3Psyp0v+ear4QEZb=8FZnPkwLrGUohW8BT4FZu6rZt+7Q@mail.gmail.com](mailto:CAN22%2B3Psyp0v%2Bear4QEZb%3D8FZnPkwLrGUohW8BT4FZu6rZt%[email protected])>

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Both @bresnan?

Just because an email came in from an address doesn't mean the address is receiving email. An email client can easily be configured to send out as an email that is defunct or currently disabled.

Are you able to email the "[email protected]" account from another mail service like gmail?

Cheers.peet

The other one was a reply to an “icloud” address yesterday, one that I email with all the time. Just seemed weird to have 2 reject in 24 hours when I haven’t had one happen in months and months.

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, March 2, 2023 1:08 PM
To: Jill Tripp <[email protected]>
Subject: FW: RE: Drop off items? (message id: 65365164)

Edits made via Bulk Update Tool - see change log for this timestamp