#22187 Shifting focus in applications

Resolved Created Oct 24, 2022, 1:26 PM Resolved Sep 27, 2023, 10:57 PM

System (internal) Oct 24, 2022, 1:26 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/15693046/convert

Check-in (internal) Oct 24, 2022, 1:26 PM

Hi Peet, I've noticed the focus shift deal is back. I noticed it a few times last week but I was busy and moving around so it wasn't really a problem. This morning, I was in Illustrator and had taken my hand off the mouse and my palettes went away. Still said Illustrator at the top of the screen but I had to click back on the file to do anything. As I type this, focus went away and I had to click it to finish my paragraph. ~jb -- * JohnBelobraidic P A R T N E R S C R E A T I V E 603 Woody Street Missoula, Montana 59802 406 541 2263 partnerscreative.com

Artichoke Support - Peet (internal) Oct 24, 2022, 4:18 PM

JB, Syncro updated the agent I was having some focus issues when they first did it as well. I restarted the agent on your computer. It would be useful to run the attached focus.py script to see what's stealing focus. If you loose focus again, please note what stole it, then restart. After start up focus.py again and see if you loose focus again iffin so, please let me know what stole focus. As an FYI I'm not currently loosing focus after a restart, but it's worth running through the steps. Thanks.Peet

[email protected] (internal) Sep 27, 2023, 10:57 PM

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