#22137 User unable to connect to Par-Private wifi

Resolved Created Oct 13, 2022, 7:30 PM Resolved Oct 18, 2022, 2:42 PM

System (internal) Oct 13, 2022, 7:30 PM

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Check-in (internal) Oct 13, 2022, 7:30 PM

Got this error. [image: Wifi_error.png] -- * JohnBelobraidic P A R T N E R S C R E A T I V E 603 Woody Street Missoula, Montana 59802 406 541 2263 partnerscreative.com

Artichoke Support - Peet (internal) Oct 13, 2022, 7:54 PM

I restarted the RADIUS service on the router. Give it a try now? Peet

customer-reply (internal) Oct 13, 2022, 8:32 PM

Different error. It said "try moving closer to the wireless router." On Thu, Oct 13, 2022 at 1:54 PM Artichoke Support - Peet  wrote:

Artichoke Support - Peet (internal) Oct 13, 2022, 9:08 PM

Ha! Well that’s … interesting …. Restarted the AP’s. Try again?

customer-reply (internal) Oct 13, 2022, 9:15 PM

Nope. Says PAR-Private could not be joined. I was able to connect to PAR-Guest. On Thu, Oct 13, 2022 at 3:08 PM Artichoke Support - Peet  wrote:

customer-reply (internal) Oct 14, 2022, 3:41 PM

Still no. I have a laptop online here if you want to connect and give it a go, although I don't see it in Splashtop. PAR-2019-MBP-NEW SN: C02FW54XMD6M On Thu, Oct 13, 2022 at 3:15 PM John Belobraidic < [email protected]> wrote: > Nope. Says PAR-Private could not be joined. > > I was able to connect to PAR-Guest. > > On Thu, Oct 13, 2022 at 3:08 PM Artichoke Support - Peet >  wrote: >

customer-reply (internal) Oct 17, 2022, 2:40 PM

Any chance you think you might get PAR-Private working today? Most of our users here have Ethernet connections but if they want to gather in the conference room it's a problem. Thanks! On Fri, Oct 14, 2022 at 9:41 AM John Belobraidic < [email protected]> wrote: > Still no. I have a laptop online here if you want to connect and give it a > go, although I don't see it in Splashtop. > > PAR-2019-MBP-NEW > SN: C02FW54XMD6M > > On Thu, Oct 13, 2022 at 3:15 PM John Belobraidic < > [email protected]> wrote: > >> Nope. Says PAR-Private could not be joined. >> >> I was able to connect to PAR-Guest. >> >> On Thu, Oct 13, 2022 at 3:08 PM Artichoke Support - Peet >>  wrote: >>

customer-reply (internal) Oct 17, 2022, 2:55 PM

I could not get Marianne's computer to pickup a DHCP address with Ethernet connection this morning, even when I logged her out and logged in as padmin. I had to set a static IP for her to connect. On Mon, Oct 17, 2022 at 8:39 AM John Belobraidic < [email protected]> wrote: > Any chance you think you might get PAR-Private working today? Most of our > users here have Ethernet connections but if they want to gather in the > conference room it's a problem. > > Thanks! > > On Fri, Oct 14, 2022 at 9:41 AM John Belobraidic < > [email protected]> wrote: > >> Still no. I have a laptop online here if you want to connect and give it >> a go, although I don't see it in Splashtop. >> >> PAR-2019-MBP-NEW >> SN: C02FW54XMD6M >> >> On Thu, Oct 13, 2022 at 3:15 PM John Belobraidic < >> [email protected]> wrote: >> >>> Nope. Says PAR-Private could not be joined. >>> >>> I was able to connect to PAR-Guest. >>> >>> On Thu, Oct 13, 2022 at 3:08 PM Artichoke Support - Peet >>>  wrote: >>>

Artichoke Support - Peet (internal) Oct 17, 2022, 4:02 PM

Should be set ... let me know if otherwise

customer-reply (internal) Oct 17, 2022, 4:08 PM

Thank you! ~jb On Mon, Oct 17, 2022 at 10:02 AM Artichoke Support - Peet  wrote: