#22036 Issues with the @risk software we use with Excel

Created from Lead: https://artichoke.shield.syncromsp.com/leads/15268403/convert

Hey Peet, I'm not sure why the @risk software we use for monte carlo projections is no longer working but I'm attaching a document that has screenshots of what error message I'm getting. Please let me know if I can help troubleshoot anything. We use this software every quarter for clients so it's a pretty important part of our workflow. Thank, Gage Gage Legare, CFP(r) Stewart & Associates, PLLC 27 Fort Missoula Road, Suite 1 Missoula, MT 59804 Phone: (406) 541-3733 Fax: (406) 541-3734

Hey Peet, So Jill’s @risk software still works on her computer. I thought this info might help you diagnose the issue with my computer and why I keep getting that error message. Let me know if this is an issue I need to take up with @risk themselves too. Thanks, Gage From: Artichoke Consulting  Sent: Tuesday, September 27, 2022 2:56 PM To: Gage Legare  Subject: Thanks, we got your information! (message id: 59994599)

Just reply here when your computer is online. I've not been able to work on the issue while you're computer's been online ... or more accurately I've not been able to reach your computer when I've been able to look at the issue :D. Cheers.Peet

Morning Peet, Just wanted to let you know that my computer is online and will be the rest of the day, until 4 or so. Let me know if you need me to do anything. Also, I’m unable to access the server (bubba) or the new cloud storage, but I’ll be opening another ticket for that issue. Gage From: Artichoke Support - Peet  Sent: Friday, September 30, 2022 8:41 AM To: Gage Legare  Subject: Issues with the @risk software we use with Excel (message id: 59994599)

Edits made via Bulk Update Tool - see change log for this timestamp