#21685 Amber Code42 login

Resolved Created Jul 27, 2022, 1:37 PM Resolved Jul 28, 2022, 3:51 PM

System (internal) Jul 27, 2022, 1:37 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/14286431/convert

Check-in (internal) Jul 27, 2022, 1:37 PM

Hi Peet, I tried to login from her machine to check the backup and got this. [image: Code42-Amber_login.jpg] -- * JohnBelobraidic P A R T N E R S C R E A T I V E 603 Woody Street Missoula, Montana 59802 406 541 2263 partnerscreative.com

Artichoke Support - Peet (internal) Jul 27, 2022, 10:05 PM

Until you have a higher level 365 subscription users have to be added individually to the app in 365 for authentication ... https://share.cleanshot.com/knq16jp5r70INveVDSAX She should be in there now

customer-reply (internal) Jul 28, 2022, 12:56 PM

10-4. On Wed, Jul 27, 2022 at 4:05 PM Artichoke Support - Peet  wrote: