#21216 Unable to start QB update

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Hi Peet, I can't seem to initiate the new QuickBooks update. Jaqui was able to on her computer. And I've been getting the pop-up window, but there is nowhere to start the update. I've tried right clicking on the window like you told me in the past and restarting QuickBooks and the computer. Now its saying I only have 2 install later attempts left? Could you help? What am I doing wrong? Thanks! --- Sarah Semlitsch Payroll & Bookkeeping Assistant JR CPA Inc. 2103 south 11th street west missoula, mt 59801 406-543-2501 phone 406-721-3631 fax CONFIDENTIALITY NOTICE: This communication from Jaqualyn Reinhard CPA is for the sole use of the intended recipient or recipients and may contain confidential and privileged information. Any unauthorized review, use, disclosure, distribution or other dissemination of this communication and/or the information contained therein is strictly prohibited. If you are not the intended recipient of this communication, please contact the sender and destroy all copies of the original communication. PENALTY NOTICE: Pursuant to the requirements related to practice before the Internal Revenue Service, any tax advice contained in this communication (including attachments) is not intended or written to be used and cannot be used by any taxpayer for the purpose of (i) avoiding federal tax penalties that may be imposed on the taxpayer or (ii) promoting, marketing, or recommending to another person any tax-related matter. Any conclusions are based on tax law, regulations, case law, and the facts presented to us. Any changes to tax laws or inaccuracies in the facts received could affect the validity of our conclusions. We will not update this advice for subsequent changes to tax laws, regulations, case law or other information provided to us.

Sarah, Like I texted, just right-click Quickbooks 2021 in the start menu and choose "Run as administrator" ... I've been researching ways to allow Quickbooks to always start with administrative permissions, but there are multiple programs involved in starting Quickbooks which makes it more complex as well as the root question of "Is it a good idea?". I'll let you know what I work out. Cheers.Peet