#20807 Printing Issues

Created from Lead: https://artichoke.shield.syncromsp.com/leads/12208800/convert

Hi Peet, The connection between my laptop and the printer has been working great since December, until today, for some reason. I printed at about 4pm yesterday and had no issues. Today when I tried to print, I got these messages. It says “the printer is unreachable at this time,” but it looks like my Kerio Control connection is good. I tried logging in and out of Kerio. I tried rebooting my computer and the printer. Could you help me figure out what’s going on so that I can print again? Thank you so much! Alice Alice V. Jones Weinberg & Hromadka, PLLC www.whlawmt.com  (406) 730-2988 Missoula Office 120 Hickory Street, Suite B Missoula, MT 59801 Whitefish Office 116 Lupfer Ave. Unit B P.O. Box 652 Whitefish, MT 59937 This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized use, review, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

Peet, I forgot to mention in my previous email that other people in the office can print, so the issue appears to be only with my computer. Thanks for your help! Alice Alice V. Jones Weinberg & Hromadka, PLLC www.whlawmt.com  (406) 730-2988 Missoula Office 120 Hickory Street, Suite B Missoula, MT 59801 Whitefish Office 116 Lupfer Ave. Unit B P.O. Box 652 Whitefish, MT 59937 This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized use, review, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. > On Mar 2, 2022, at 3:21 PM, Artichoke Consulting  wrote: >