← Customer 19845435

#19868 Monterey upgrade

Resolved Created Nov 11, 2021, 3:28 PM Resolved Nov 11, 2021, 7:06 PM

System (internal) Nov 11, 2021, 3:28 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/10759694/convert

Check-in (internal) Nov 11, 2021, 3:28 PM

Hi Peet, I’m getting an update required for Catalina. When I go to install it, it takes me to Monterey upgrade. Should I install the Monterey upgrade?? Thx Jan

Artichoke Support - Peet (internal) Nov 11, 2021, 7:05 PM

Do skip Monterey for now. There's a little area with "Other updates are available" and a "More Info ..." link under the Montery "Upgrade Now" seen here (yours might be a bit different as you're running 10.15.7 and this image is from 11.6) -- https://cln.sh/m6wUzPhGYy45ZEXXFH5F Click that and install away. Cheers.Peet