#19749 Printer question

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Hi Peet, I’ll be wrapping up with Five Valleys this week and spending the first couple weeks of November transitioning from my role as Staff Attorney, cleaning up files and my office, getting organized, etc. I’ll be joining a small, Whitefish-based law firm, but I’ll maintain my office in Missoula. In fact, I’ll be renting the office in Five Valleys’ building that’s right next door to my current office. That office used to be Wendy Ninteman’s office. Wendy told me that she had an agreement with Five Valleys that she could use Five Valleys’ big printer downstairs in the copy room and pay per page printed. I’d like to look into whether that’s a possibility for me as well. Could you tell me if that system works, from your perspective? Could you install the print driver or whatever software is necessary on my new law firm computer (Mac laptop, same as my current FV computer), and could I then print from that computer to Five Valleys’ printer, even though I won’t be a staff member? If you think something like that would work, I’m of course happy to pay for your time in helping me get set up. Thanks! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you.

Alice, This should be fairly doable for you. Though I don't really know what the previous agreement with Wendy was, but it should be fairly trivial to allow you VPN access to the FVLT network and only allow you to communicate with the printer. I'm not at all sure about the accounting for such a setup. Do you have any more information from Wendy? Was the accounting simply an honor system reporting? Thanks.Peet

Hey Peet, I talked to Whitney, and she’s fine with me using the Five Valleys printer and paying per page that I print. Is there any chance you’d have time this week to install the print driver and set up a limited VPN access from my new laptop so that my computer can communicate with the printer? I’d be happy to drop off my new laptop at your office if that would make it easier on you. Also, just wanted to confirm that it’ll work for me connect to the printer over wifi using my new laptop. At the moment, I can’t print from my FVLT laptop unless I’m connected to the internet by ethernet cable. Thanks Peet! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Oct 27, 2021, at 3:39 PM, Artichoke Support - Peet > wrote:

You want the "Kerio VPN client for M1 based machines" download on this page: https://www.gfi.com/products-and-solutions/network-security-solutions/kerio-control/resources/other-downloads/vpn. Unfortunately Kerio didn't have a decent walk through but here's a very clear walkthrough from Egnyte. You very likely will not notice any difference in the steps. The only real difference is that when you enable the actual KEXT after you "Allow user management of kernel extensions from identified developers", the developer name will be Kerio (or GFI) instead of "Egnyte Inc". When all is said and done, when you open Kerio Control VPN Client in System Preferences it should look like this: https://cln.sh/jaONWkgLXaWkupZDKO5J . With the status of "Disconnected". Let me know if you get stuck. Cheers.Peet

Hi Peet, I got stuck :( I downloaded Kerio VPN Client, but it says “error” at the top next to the red dot, not “disconnected.” I’ll be at the office for at least another hour if you happen to be available to help me problem solve… Thanks! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 9, 2021, at 1:42 PM, Artichoke Support - Peet > wrote:

Hey Peet, Here’s what I see when I open Kerio VPN. I think the issue is that I didn’t get to the “enable the KEXT” part of the process. I don’t recall seeing the words “allow user management of kernel extensions.” Here’s a photo of what I see when I open Kerio in System Preferences. I’ll be out all day tomorrow (Thursday), but available anytime after 1:00 on Friday if you happen to have time to help me out. Thank you! Alice [cid:1DF3DF78-5409-4CB9-A51D-C30A3D5BEC7E] __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 10, 2021, at 4:52 PM, Alice Jones > wrote: Hi Peet, I got stuck :( I downloaded Kerio VPN Client, but it says “error” at the top next to the red dot, not “disconnected.” I’ll be at the office for at least another hour if you happen to be available to help me problem solve… Thanks! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 9, 2021, at 1:42 PM, Artichoke Support - Peet > wrote:

Hi again Peet, I’m actually available after all today. Anytime after 2:00. Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 10, 2021, at 6:04 PM, Alice Jones > wrote: Hey Peet, Here’s what I see when I open Kerio VPN. I think the issue is that I didn’t get to the “enable the KEXT” part of the process. I don’t recall seeing the words “allow user management of kernel extensions.” Here’s a photo of what I see when I open Kerio in System Preferences. I’ll be out all day tomorrow (Thursday), but available anytime after 1:00 on Friday if you happen to have time to help me out. Thank you! Alice  __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 10, 2021, at 4:52 PM, Alice Jones > wrote: Hi Peet, I got stuck :( I downloaded Kerio VPN Client, but it says “error” at the top next to the red dot, not “disconnected.” I’ll be at the office for at least another hour if you happen to be available to help me problem solve… Thanks! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 9, 2021, at 1:42 PM, Artichoke Support - Peet > wrote:

It looks like this link didn't get into my instructions. https://helpdesk.egnyte.com/hc/en-us/articles/360055258492-Desktop-App-M1-silicon-support After installing or reinstalling the Kerio VPN client, please follow the instructions above to enable the KEXT. Let me know if you don't see the appropriate link in "System Preferences" - "Security & Privacy". But I think with the above instructions, you'll be set.

Thanks Peet! I’ll work on this now and let you know if I run into any issues. Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 11, 2021, at 2:27 PM, Artichoke Support - Peet > wrote:

Peet! It’s a miracle. I followed the instructions and it worked. When I click on “Kerio Control VPN Client,” the status next to the red button is “disconnected.” What’s the next step to be able to connect to the printer and print? Thanks a ton! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 11, 2021, at 2:27 PM, Artichoke Support - Peet > wrote:

Hey Peet, I’m working at home, but could easily pop into the office this afternoon. After that, I’ll be out of town for two weeks, returning on 11/30. I’m starting my new job officially on 12/1, and would be ideal if I could print from my new laptop by then. Would you mind walking me through the next steps to be able to connect to Five Valleys’ printer? If we don’t connect today, maybe we can work on this on 11/30 or the morning of 12/1? Thanks so much, Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 11, 2021, at 4:09 PM, Alice Jones > wrote: Peet! It’s a miracle. I followed the instructions and it worked. When I click on “Kerio Control VPN Client,” the status next to the red button is “disconnected.” What’s the next step to be able to connect to the printer and print? Thanks a ton! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 11, 2021, at 2:27 PM, Artichoke Support - Peet > wrote:

Hey Peet, I’m back from my trip and would like to finish connecting my new laptop to the VPN so that I can use Five Valleys’ printer. Would you have time to work with me on that this afternoon or tomorrow? Thanks, Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 12, 2021, at 1:17 PM, Alice Jones > wrote: Hey Peet, I’m working at home, but could easily pop into the office this afternoon. After that, I’ll be out of town for two weeks, returning on 11/30. I’m starting my new job officially on 12/1, and would be ideal if I could print from my new laptop by then. Would you mind walking me through the next steps to be able to connect to Five Valleys’ printer? If we don’t connect today, maybe we can work on this on 11/30 or the morning of 12/1? Thanks so much, Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 11, 2021, at 4:09 PM, Alice Jones > wrote: Peet! It’s a miracle. I followed the instructions and it worked. When I click on “Kerio Control VPN Client,” the status next to the red button is “disconnected.” What’s the next step to be able to connect to the printer and print? Thanks a ton! Alice __________ Alice Jones Staff Attorney Five Valleys Land Trust 120 Hickory Street, Suite B | Missoula, MT 59801 W: fvlt.org | P: 406.549.0755 CONFIDENTIALITY NOTICE The information contained in this email may be confidential and privileged. This email, and any attachments, may be subject to the attorney client privilege and attorney work product doctrine. If you are not the intended recipient, please ignore and delete this message and inform the sender of the mistake. Thank you. On Nov 11, 2021, at 2:27 PM, Artichoke Support - Peet > wrote:

Sorry, I've been buried post Thanksgiving. Please snag a time slot here and we can get this polished off. Thanks.Peet

Alice, I've migrated this ticket to your personal email. I'm sorry but it looks as though the calendly link wasn't added to the previous email ... so I'll try again .... Please snag a time slot here (https://calendly.com/artichokeconsulting/30min) and we can get this polished off. Cheers.Peet

Hey Peet, The two printer test pages worked, but I'm not able to print this morning. Here's what I see when I try to print: Would you have time to take a look today? I'll try to snag a timeslot with you using the calendly link you sent previously. Thanks, Alice [image: Screen Shot 2021-12-02 at 11.06.29 AM.png] On Wed, Dec 1, 2021 at 12:49 PM Artichoke Support - Peet  wrote:

Are you logged into the Kerio Control?

Nope. I sure wasn't. That fixed it. Thanks Peet!! On Thu, Dec 2, 2021 at 11:29 AM Artichoke Support - Peet  wrote: