#17942 FW: Mosyle Business Trial
Resolved
Created Jul 20, 2021, 5:53 PM
Resolved Sep 27, 2023, 10:57 PM
System (internal)
Jul 20, 2021, 5:53 PM
Check-in (internal)
Jul 20, 2021, 5:53 PM
FYI – I haven’t gotten anything from Apple Business Manager yet and it looks like I have to screenshot the profile. I’ll come up with something for the “business document.” Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: John Lambert Date: Monday, July 19, 2021 at 3:50 PM To: Susan Cloninger Subject: Mosyle Business Trial Hello Susan, I hope that you are doing well. While doing our mandatory checks for your trial request we found that your website domain and email don’t match each other. I also checked your site and could not find information linking them. I am tentatively denying your account at this time. However, Here are two options to help with approval if you would like to reapply. Option #1 - Reapply using an updated website with an email address with a matching domain. Example: www.mosyle.com and [email protected] Option #2 - Provide the two items below to me via email for verification purposes: (We would keep both documents as a way to confirm ownership of your company's domain address and that you can legally represent its entity.) * A courtesy copy of a business document (such as a DUNS document) along with a summary description of your company. * A screenshot of the My Profile screen within your Apple Business Manager account (so we can confirm the email address is associated with your company). Thank you for your help here. I hope to get you approved soon. Have a great day! John Lambert VP Enterprise Team - Mosyle Business CONFIDENTIALITY NOTICE: This message (including any attachments) may contain Mosyle confidential information, protected by law. If this message is confidential, forwarding it to individuals, other than those with a need to know, without the permission of the sender, is prohibited. This message is also intended for a specific individual. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message or taking of any action based upon it, is strictly prohibited.
customer-reply (internal)
Jul 28, 2021, 2:19 PM
Still nothing from Apple . . . Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: Susan Cloninger Date: Tuesday, July 20, 2021 at 11:52 AM To: Artichoke Consulting Subject: FW: Mosyle Business Trial FYI – I haven’t gotten anything from Apple Business Manager yet and it looks like I have to screenshot the profile. I’ll come up with something for the “business document.” Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: John Lambert Date: Monday, July 19, 2021 at 3:50 PM To: Susan Cloninger Subject: Mosyle Business Trial Hello Susan, I hope that you are doing well. While doing our mandatory checks for your trial request we found that your website domain and email don’t match each other. I also checked your site and could not find information linking them. I am tentatively denying your account at this time. However, Here are two options to help with approval if you would like to reapply. Option #1 - Reapply using an updated website with an email address with a matching domain. Example: www.mosyle.com and [email protected] Option #2 - Provide the two items below to me via email for verification purposes: (We would keep both documents as a way to confirm ownership of your company's domain address and that you can legally represent its entity.) * A courtesy copy of a business document (such as a DUNS document) along with a summary description of your company. * A screenshot of the My Profile screen within your Apple Business Manager account (so we can confirm the email address is associated with your company). Thank you for your help here. I hope to get you approved soon. Have a great day! John Lambert VP Enterprise Team - Mosyle Business CONFIDENTIALITY NOTICE: This message (including any attachments) may contain Mosyle confidential information, protected by law. If this message is confidential, forwarding it to individuals, other than those with a need to know, without the permission of the sender, is prohibited. This message is also intended for a specific individual. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message or taking of any action based upon it, is strictly prohibited.
Artichoke Support - Peet (internal)
Jul 29, 2021, 5:03 AM
I just forwarded you an email I got from Apple this AM. Once you get the Apple business manager authorized, you’ll get an email from Apple with a link to set up the first admin account. Just forward me that and I’ll get it set up. The. We can use that for the Mosyle setup! Cheers.Peet
Artichoke Support - Peet (internal)
Aug 3, 2021, 5:56 PM
With these screen shots and a business document (perhaps an Assumed Business Name document from the state?) Mosyle should spin up an instance for Cedarcreek without an issue. Cheers.Peet
customer-reply (internal)
Aug 3, 2021, 7:40 PM
No attachments Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: Artichoke Support - Peet Date: Tuesday, August 3, 2021 at 11:56 AM To: Susan Cloninger Subject: FW: Mosyle Business Trial (message id: 43948097)
Artichoke Support - Peet (internal)
Aug 3, 2021, 8:51 PM
Because, of course ... they're on here now. Cheers.Peet
Artichoke Support - Peet (internal)
Nov 16, 2021, 8:49 PM
Susan, I'm not sure this one ever got finished up. I feel like the attached images should get your Mosyle trial spun up correctly. It would probably be best to attach reply to the email from [email protected] with CleanShot 2021-11-16 at [email protected] and CleanShot 2021-11-16 at [email protected]. I feel like the images of the MT SOS showing the company in good standing and the DUNS Number should be sufficient. But the original email specifically asked for "A courtesy copy of a business document (such as a DUNS document) along with a summary description of your company. " Any MT business filing plus the two images from Apple Business Manager (CleanShot 2021-11-16 at [email protected] and CleanShot 2021-11-16 at [email protected]) will definitely take care of it If you have any troubles with this one I'll reach out directly to Mosyle and get it sorted. Thanks.Peet
[email protected] (internal)
Sep 27, 2023, 10:57 PM
Edits made via Bulk Update Tool - see change log for this timestamp
| Started | Ended | Hours | Notes |
|---|---|---|---|
| — | — | 0.00h | I just forwarded you an email I got from Apple this AM. Once you get the Apple business manager authorized, you’ll get an email from Apple with a link to set up the first admin account. Just forward me that and I’ll get it set up. The. We can use that for the Mosyle setup! Cheers.Peet |
| — | — | 0.00h | With these screen shots and a business document (perhaps an Assumed Business Name document from the state?) Mosyle should spin up an instance for Cedarcreek without an issue. Cheers.Peet |